Part-Time Teller: Elevate Customer Experience and Impact

Northwest; Pittsburgh (Allegheny County); On-site; USD 19,000 - 29,000; Part time

Job summary

Northwest is seeking a part-time Teller in Pittsburgh to provide exceptional customer service, handle cash transactions accurately, and promote financial wellness. The role involves greeting customers, resolving issues, balancing the drawer, and supporting sales goals while following security procedures.

Strong communication and problem-solving abilities are essential, with a high school diploma or equivalent preferred. Flexible hours include evenings and weekends to support branch needs.

Qualifications

• Customer service experience preferred.
• Cash handling experience preferred.
• Banking and/or retail experience preferred.

Responsibilities

• Assist customers and visitors with questions, problem resolution, and other needs.
• Balance teller drawer daily and participate in office meetings.
• Deliver exceptional customer experience in person, over the phone, and via email.
• Identify referral opportunities and contribute to sales goals.
• Adhere to security and dual control procedures.

Skills

Customer service

Cash handling

Banking experience

Retail experience

Communication skills

Teller systems

Education

High School Diploma or equivalent

Tools

Teller System

Microsoft Office

Job description

Northwest is seeking a part-time Teller in Pittsburgh to provide exceptional customer service, handle cash transactions accurately, and promote financial wellness. The role involves greeting customers, resolving issues, balancing the drawer, and supporting sales goals while following security procedures.

Strong communication and problem-solving abilities are essential, with a high school diploma or equivalent preferred. Flexible hours include evenings and weekends to support branch needs.