Part-Time Teller: Elevate Customer Financial Wellness

PNC; Pittsburgh (Allegheny County); Hybrid; USD 34,000 - 42,000; Full time

Job summary

PNC Financial Services Group, Inc. in Pittsburgh is seeking a customer-facing teller role focused on delivering a superior banking experience. You will handle a range of customer interactions, educate clients on product options, and identify opportunities to refer customers to branch staff for further assistance.

The position emphasizes adherence to policies, efficient branch operations, and leveraging technology to assist customers with their financial needs.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Processes a variety of customer interactions.
• Educates customers on alternatives available for their financial interactions.
• Identifies banking opportunities during the customer interaction and refers as appropriate.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures, demonstrating sound judgment within established limits.
• Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.

Job description

PNC Financial Services Group, Inc. in Pittsburgh is seeking a customer-facing teller role focused on delivering a superior banking experience. You will handle a range of customer interactions, educate clients on product options, and identify opportunities to refer customers to branch staff for further assistance.

The position emphasizes adherence to policies, efficient branch operations, and leveraging technology to assist customers with their financial needs.