Part-Time Teller: Elevate Customer Banking Experience

PNC Financial Services Group; Washington (District of Columbia); On-site; USD 21,000 - 28,000; Part time

Job summary

PNC Financial Services Group in Washington, DC is seeking a Part Time Teller within its Retail Bank organization. The role is in-office and focuses on delivering a unique customer experience to improve customers' financial wellbeing, educate on alternatives, and identify banking opportunities during everyday interactions.

The position emphasizes helpful lobby engagement and referrals to branch staff, with an emphasis on leveraging technology and available resources to support customers'

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
• Applies product and procedural knowledge to

Job description

PNC Financial Services Group in Washington, DC is seeking a Part Time Teller within its Retail Bank organization. The role is in-office and focuses on delivering a unique customer experience to improve customers' financial wellbeing, educate on alternatives, and identify banking opportunities during everyday interactions.

The position emphasizes helpful lobby engagement and referrals to branch staff, with an emphasis on leveraging technology and available resources to support customers'