Part-Time Teller: Elevate Customer Banking & Digital Tools

Santander US; Wall Township (NJ); On-site; USD 35,000 - 43,000; Full time

Job summary

Santander US is seeking a Teller to deliver outstanding customer service, process a variety of banking transactions, and support day-to-day branch operations in a fast-paced environment.

You will handle cash with precision, adhere to policy and risk controls, and assist customers with self-service options while identifying opportunities to offer additional products and services. This role focuses on accuracy, service, and trust in all customer interactions.

Qualifications

• Provide excellent customer service and communicate clearly with customers.
• Attention to detail and accuracy in handling cash.
• Ability to learn bank policies and risk management procedures.
• Willingness to cross-sell bank products to deepen relationships.
• Comfort with using digital tools to educate customers on self-service options.

Responsibilities

• Provide an elevated level of exceptional customer service by welcoming customers, minimizing wait times and assisting with their banking needs.
• Process transactions, including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to all bank policies and procedures, including compliance and risk management protocols to prevent fraudulent situations.
• Recognize opportunities and cross-sell bank products to deepen customer relationships.
• Engage customers and leverage digital tools to educate them on self-service options.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean and organized work area, to create a welcoming environment for customers.
• Responsibilities may extend to

Job description

Santander US is seeking a Teller to deliver outstanding customer service, process a variety of banking transactions, and support day-to-day branch operations in a fast-paced environment.

You will handle cash with precision, adhere to policy and risk controls, and assist customers with self-service options while identifying opportunities to offer additional products and services. This role focuses on accuracy, service, and trust in all customer interactions.