Part-Time Teller: Customer Service & Cash Handling

The-Savings-Bank; Wakefield (MA); On-site; USD 26,000 - 29,000; Part time

Job summary

The Savings Bank in Wakefield, MA, is hiring a part-time Teller to join our retail banking team. The 20-hour weekly position supports branch operations, assists customers with transactions, and builds relationships through service excellence.

Starting pay is $19.75 per hour. The role offers weekend shifts (Saturdays) and opportunities to learn about deposits, loans, and digital banking products in a customer-focused environment.

Qualifications

• High school diploma or equivalent.
• 6+ months of customer service experience, preferably including cash handling.
• Strong written and verbal communication.
• Basic computer proficiency.
• Desire to work collaboratively, as part of a branch team.

Responsibilities

• Greets all lobby customers and provides appropriate assistance in daily transactions.
• Advises customers based on knowledge of the Bank’s consumer, business, and digital products and services.
• Performs monetary transactions, accepts deposits and payments, cashes checks, and issues various checks.
• Prepares individual daily balancing of teller transactions.
• Develops professional relationships with Bank customers.
• Opens and services new and existing accounts.
• Participates in Bank’s sales and referral programs.
• Complies with all applicable regulations, policies, and procedures, as well as federal and state banking laws and regulations.
• Participates in and completes online and in-person training.
• Directs customer needs to appropriate divisions and departments.

Skills

Customer service

Cash handling

Communication

Computer skills

Teamwork

Education

High school diploma or equivalent

Job description

The Savings Bank in Wakefield, MA, is hiring a part-time Teller to join our retail banking team. The 20-hour weekly position supports branch operations, assists customers with transactions, and builds relationships through service excellence.

Starting pay is $19.75 per hour. The role offers weekend shifts (Saturdays) and opportunities to learn about deposits, loans, and digital banking products in a customer-focused environment.