Part-Time Teller (20 Hours), Albany Branch

Citi; New York (NY); On-site; USD 27,552,000 - 34,412,448; Part time

Benefits offered by this job

Medical, dental & vision coverage

401(k) plan

Paid time off packages

Job summary

Citi is seeking a Part-Time Teller at their Albany Branch to assist with branch activities and deliver top-notch customer service. This entry-level position requires effective communication skills and a commitment to providing a positive client experience. Ideal candidates should possess prior sales and customer service experience and be able to work well in a team environment.

The role includes conducting banking transactions, maintaining cash levels, and identifying client opportunities. The hourly compensation is competitive, with details available upon request.

Qualifications

• Previous relevant experience preferred.
• Demonstrated sales and customer service experience.
• Money handling experience required.
• Effective problem solving and communication skills are essential.
• Ability to work well in a team-oriented environment.

Responsibilities

• Serve as the first point of contact for Citi clients.
• Perform banking transactions efficiently and accurately.
• Identify opportunities for new products and services.
• Educate clients on digital opportunities offered by Citi.
• Ensure compliance with bank policies and regulations.

Skills

Sales experience

Customer service

Money handling

Problem solving

Teamwork

Education

High School diploma or equivalent

Job description

Part-Time Teller (20 Hours), Albany Branch

Job Req Id: 25928340

Location: Albany, California, United States

Job Type: On-Site/Resident

Posted: Dec. 18, 2025

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Job Overview

The Teller is an entry‑level position responsible for assisting with the execution of branch activities, including day‑to‑day delivery of client‑facing services and processing transactions, in coordination with the Customer Service function. The overall objective is to provide high quality customer service and help the branch generate revenue by delivering optimal solutions.

Responsibilities:

• Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service
• Perform efficient and accurate banking transactions, including managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cash
• Identify referral opportunities for new products and services based on client’s financial goals
• Educate clients on digital and self‑service opportunities offered by Citi
• Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets
• Ensure all client needs are met and effectively manage client issues/concerns, escalating as needed
• Maintain working knowledge of client accounts as well as new and existing products and services offered
• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and will be measured by specific metrics
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Qualifications:

• Previous relevant experience preferred
• Demonstrated sales and customer service experience
• Money handling experience
• Effective problem solving and communication skills
• Ability to work well in a team‑oriented environment

Education:

• High School diploma or equivalent

This job description provides a high‑level review of the types of work performed. Other job‑related duties may be assigned as required.

Salary range provided in this posting is based on a 40 hour work week. Primary Location Full Time Salary Range: $41,600.00 – $51,960.00. The hourly rate corresponding to the annual range is: $20.00 – $24.98. Salary shown is for full‑time positions and will be prorated for part‑time hires based on number of hours worked.

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Availability may vary by jurisdiction, job level, and hire date.

Anticipated Posting Close Date: Dec 25, 2025

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.