Part Time Teller

Comerica Bank; Westland (MI); On-site; USD 35,000 - 55,000; Part time

Job summary

An established industry player is seeking a Teller to contribute to the success of their Retail Banking Center. This role involves ensuring banker-readiness, processing transactions, and delivering exceptional customer service. With a focus on compliance and operational discipline, you will introduce customers to banking platforms and promote digital solutions. This position offers the chance to grow within a supportive environment that values employee development and provides comprehensive benefits, including health, dental, vision, and retirement plans. If you are passionate about customer service and looking for a rewarding career, this opportunity is perfect for you.

Benefits

Career Growth

Incentive Program

Paid Time Off

Health, Dental, Vision

401k Match

Tuition Assistance

Family Focused Benefits

Employee Stock Purchase Plan

Qualifications

• 6 months retail or financial sales experience required.
• 1 year customer service experience necessary.

Responsibilities

• Ensure banker-readiness and process transactions accurately.
• Provide exceptional customer service and resolve issues.

Skills

Customer Service

Retail Sales Experience

Data Entry

Cash Handling

Education

1 Year College

Military Service

Tools

Computer Systems

Banking Platforms

Job description

What we can offer you:

• Career Growth -- promotional opportunities
• Incentive program based on performance
• Paid Time Off (PTO)
• Paid Holidays for Full Time/Part Time
• Employees Health, Dental, Vision
• 401k match and Life Insurance
• Employee Assistance Program
• Tuition Assistance Program (Full Time)
• Financial Coaching and Benefit Guidance
• Floating Cultural Holiday
• Family Focused Benefits (Paid Parental Leave, Adoption Assistance, Infertility Services)
• Retirement Plan
• Employee Stock Purchase Plan

Position Overview

The Teller contributes to the success of a Retail Banking Center by ensuring banker-readiness, processing transactions accurately, delivering excellent customer service, and maintaining operational discipline. The work schedule may include evenings and Saturdays, with potential shifts at different locations based on staffing needs.

Responsibilities

Customer Experience

• Introduce and refer customers to banking platforms during routine interactions
• Provide exceptional service, resolve issues, handle customer requests, and complete necessary documentation
• Complete Comerica's Teller Training Program
• Follow policies, regulations, and security procedures
• Document and reconcile transactions accurately
• Maintain confidentiality and resolve customer complaints effectively

Marketing Activities

• Complete daily planning activities
• Act as a digital ambassador, promoting digital solutions
• Introduce products/services and follow up with customers

Operational Risk

• Ensure compliance with laws, regulations, policies, and procedures
• Complete required compliance training
• Mitigate losses by adhering to standards

Partnership

• Enhance collaboration within the Banking Center
• Identify opportunities to add value through partnerships

Qualifications

• 6 months retail or financial sales experience, or 2 years military service, or 1 year college
• 1 year customer service experience
• Experience with computers, data entry, or internet search

Preferred: Cash handling experience and proficiency with computer systems.

Work Details

Category A - 100% in-office. Hours: Monday-Friday 8:30am-5:30pm; part-time within these hours (up to 29 hrs/week). Salary: To be determined based on experience.

About Comerica

We invest in our employees through comprehensive rewards, health, and development programs. Our benefits include health, dental, vision, retirement plans, paid time off, and more. Background checks and certifications may be required. Comerica is an Equal Opportunity Employer committed to diversity.