Part-time Teller

WaterStone Bank; Oak Creek (WI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

401(k) matching

Employee Stock Ownership Plan

Paid Holidays

Employee Discounts

Job summary

WaterStone Bank in Oak Creek, WI is seeking a part-time Teller to accurately process deposits and cash transactions while upholding bank policies. You will support sales by identifying customer needs and referring clients to other specialists, while delivering friendly, compliant customer service.

The role requires at least 6 months of cash handling or customer service experience; a High School diploma or GED is required.

Qualifications

• Requires 6 months of cash handling and/or customer service experience.
• Preferred 2–4 years cash handling and/or customer service experience.

Responsibilities

• Process customer transactions with accuracy, integrity and knowledge.
• Support sales by identifying customer needs and referring to Bankers and other lines of business.
• Maintain knowledge of bank policies, products and regulatory requirements.
• Build customer relationships by delivering an unparalleled banking experience.
• Answer customer questions and resolve account issues in person or by phone.

Skills

Cash handling

Customer service

Education

High School diploma or GED

Co-op participation

Retail experience

Job description

Oak Creek-27th St
Oak Creek, WI 53154, USA

• On-site
• Retail Branch Banking
• Part-Time
• Requisition #: TELLE001709

Description

What is the purpose of the Teller position...

This position is responsible for accurately processing deposit account and loan transactions while adhering to all policies and procedures. The Teller will support the sales process by maintaining customer relationships by providing superior customer service and referring bank products and services when beneficial and appropriate.

What you'll be doing in the Teller position...

• Effectively process customer transactions with a high level of integrity, accuracy and knowledge.
• Support the sales process by identifying customer needs, promoting current promotional offers and referring customer to Bankers and other lines of business (i.e. WIS and WMC) for further assistance with bank products and services.
• Maintain knowledge of WSB's core processing system, WSB products and service, WSB policies and procedures, and regulatory requirements governing retail deposit accounts.
• Build and strengthen customer relationships by providing an unparalleled banking experience as set forth in WSB's Mission.
• Answer customer questions and resolve related account issues, including phone and in-person.
• Keep abreast of industry trends, standards, and external factors that may affect the bank.
• Recommend reasonable changes to policies, procedures, and products.
• Operates in full compliance with internal policies/procedures, as well as applicable regulations/laws.
• Other duties as assigned.

What you bring to WaterStone Bank...

Experience

• Required – 6 months of cash handling and/or customer service experience
• Preferred – 2-4 years cash handling and/or customer service experience

Education

• Required – High School diploma or general education degree (GED)
• Additional education and/or experience: Co-op participation; and previous cash handling and/or retail experience

Working conditions

Required to have your own cell phone.

Perks and Benefits of working at WaterStone Bank...

• 401 (k) matching
• Employee Stock Ownership Plan
• Paid Holidays
• Employee Discounts at various area attractions
• And so much more!

Waterstone Bank is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.