Part Time Teller

Comerica Bank; Lansing (MI); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Teller to join their Retail Banking Center. In this role, you will be pivotal in ensuring accurate transaction processing while delivering exceptional customer service. The position offers a structured work schedule with opportunities for career growth and development. You will also be responsible for maintaining operational discipline and compliance with policies and regulations. If you are passionate about providing excellent service and enjoy working in a collaborative environment, this opportunity is perfect for you.

Benefits

Career Growth Opportunities

Incentive Program

Paid Time Off

Health, Dental, Vision Insurance

401k Match

Tuition Assistance Program

Employee Stock Purchase Plan

Family Focused Benefits

Financial Coaching

Employee Assistance Program

Qualifications

• 6 months of retail or financial sales experience required.
• 1 year of customer service experience preferred.

Responsibilities

• Ensure accurate and efficient transaction processing.
• Provide exceptional customer service and resolve issues.
• Adhere to compliance and risk management policies.

Skills

Customer Service

Data Entry

Cash Handling

Retail Sales

Problem Solving

Education

1 year of college

Military Service

Retail or Financial Sales Experience

Tools

Computer Systems

Electronic Documentation

Job description

What we can offer you:

• Career Growth -- promotional opportunities
• Incentive program based on performance
• Paid Time Off (PTO)
• Paid Holidays for Full Time/Part Time
• Employees Health, Dental, Vision
• 401k match and Life Insurance
• Employee Assistance Program
• Tuition Assistance Program (Full Time)
• Financial Coaching and Benefit Guidance
• Floating Cultural Holiday
• Family Focused Benefits (Paid Parental Leave, Adoption Assistance, Infertility Services)
• Retirement Plan
• Employee Stock Purchase Plan

Position Overview:

The Teller contributes to the success of a Retail Banking Center by ensuring accurate and efficient transaction processing, delivering excellent customer service, and maintaining operational discipline. The work schedule may include evenings and Saturdays, with temporary assignments at other locations based on staffing needs.

Responsibilities:

Customer Experience:

• Introduce and refer customers to the platform during routine interactions
• Provide exceptional service, resolve issues, handle customer requests, and complete necessary documentation
• Complete Comerica's Teller Training Program
• Follow policies, regulations, and security procedures
• Use electronics to document transactions and reconcile at shift end
• Maintain confidentiality and resolve customer complaints following guidelines

Marketing Activities:

• Complete daily planning tasks
• Act as a digital ambassador, guiding customers to digital solutions
• Introduce products/services and follow up promptly

Operational Risk:

• Ensure compliance with laws, regulations, policies, and procedures
• Complete required compliance training
• Adhere to risk assessment and compliance standards
• Follow policies to control and mitigate losses

Partnership:

• Enhance collaboration within the Banking Center
• Identify opportunities to add value through partnerships

Qualifications:

• 6 months retail or financial sales experience, 2 years military service, or 1 year of college
• 1 year customer service experience
• Experience with computers, data entry, or internet search
• Preferred: Cash handling in retail/financial services, proficiency with computer systems

Work Details:

Category A - 100% in-office; Hours: Monday-Friday 8:30am-5:15pm, 1-2 Saturdays/month 8:30am-12:30pm; up to 28 hours/week. Scheduling within these hours.

About Comerica:

We invest in our employees with a comprehensive Total Rewards package including health, retirement, paid time off, and development programs. Benefits vary by employment status and tenure. Upon hiring, a background and fingerprint check are required, along with any applicable certifications such as NMLS. Comerica is committed to diversity and equal opportunity employment.