Part-Time Technical Trainer / Instructional Designer

The American Institutes for Research; Arlington (VA); Remote; USD 60,000 - 80,000; Part time

Job summary

The American Institutes for Research is seeking a Part-Time Technical Trainer / Instructional Designer to enhance workforce skills vital to the U.S. economy. The ideal candidate will develop training materials and facilitate virtual sessions, contributing to AIR's mission of fostering an equitable world.

Qualifications

• 3 years of experience as a software trainer.
• 2 years of Salesforce CRM or SaaS training experience.
• Experience with virtual webinars via MS Teams, Zoom, Webex, etc.

Responsibilities

• Drive targeted technical upskilling to support client digital transformation.
• Create virtual instructor-led training materials and online interactive training.
• Coordinate and schedule live and virtual training sessions.

Skills

Attention to detail

Interpersonal skills

Technical aptitude

Communication

Instructional design methods

Education

Bachelor’s degree in Instructional Systems Design

Job description

Overview

Join AIR as a Part-Time Technical Trainer / Instructional Designer within our program area, supporting a healthy, productive, and evolving workforce vital to the U.S. economy and democracy. Our experts have decades of experience in workforce policy, labor policy, postsecondary transformation, economics, and adult education. We work together to address structural barriers across race, class, and gender, providing rigorous, results-driven solutions throughout the United States at all levels of the system.

Our work focuses on:

• Career and technical education
• Postsecondary education
• Workforce policy and programs
• Adult learning
• Human capital solutions
• Individuals with disabilities

Use your experience, knowledge, and education to help us deliver on our mission: to contribute to a better, more equitable world.

Candidates hired for this position may work remotely within the United States (excluding U.S. territories).

About AIR:

Established in 1946, with headquarters in Arlington, Virginia, AIR is a nonpartisan, not-for-profit institution conducting behavioral and social science research and delivering technical assistance to address urgent challenges in the U.S. and globally. We advance evidence in education, health, the workforce, human services, and international development to create a more equitable world.

AIR’s commitment to diversity extends beyond legal compliance to full integration into our strategy, operations, and work environment. We embrace diverse perspectives, abilities/disabilities, racial/ethnic and cultural backgrounds, ages, genders, gender identities, education backgrounds, and life experiences, believing that diversity drives innovation and engagement. Learn more about AIR's Diversity, Equity, and Inclusion Strategy and hear from our staff.

Responsibilities

The responsibilities for the position include:

• Drive targeted technical upskilling to support client digital transformation
• Create virtual instructor-led training materials, including facilitator and participant guides, slide decks, instructional guides, and job aids
• Develop instructional videos with scripts, storyboards, and video captures
• Create online interactive training using Articulate 360 (Rise & Storyline) and Adobe Creative Suite
• Visualize workflows through graphics
• Facilitate virtual instructor-led sessions, leveraging training and mentoring from the Project Lead
• Become a subject matter expert (SME) in clients’ products to deliver training and transfer knowledge
• Document FAQs during training to support client adoption
• Participate in systems requirements gathering sessions with clients to track changes impacting training
• Revise technical/system documentation for updates based on customer and internal feedback
• Assist in developing curricula for new courses
• Coordinate and schedule live and virtual training sessions
• Collaborate with the AIR Project Manager to ensure timely completion of training projects

Qualifications

Education, Knowledge, and Experience:

• Bachelor’s degree in Instructional Systems Design, Instructional Technology, or related field
• Experience applying instructional design methods, adult learning principles, and modern engagement strategies
• At least 3 years of experience as a software trainer
• At least 2 years of Salesforce CRM or SaaS training experience
• Experience conducting virtual webinars via MS Teams, Zoom, Webex, etc.
• Familiarity with Agile methodologies and workflows

Skills:

• Strong attention to detail and accuracy in writing
• Excellent interpersonal skills for effective communication across diverse backgrounds
• Ability to produce clear summaries and briefings for broad audiences
• Skill in translating technical concepts into simple, engaging content
• Strong technical aptitude and eagerness to learn new technologies
• Professional interface with stakeholders, partners, and clients
• Ability to build trust, follow through, and collaborate remotely with various teams