Part-Time Switchboard & Emergency Communications Pro

Iaw, Inc.; San Diego (CA); On-site; USD 20,664 - 27,552; Part time

Job summary

A telecommunications service provider is seeking a part-time Telephone Operator in San Diego, California. The role involves managing incoming calls, routing them efficiently, and responding to emergency situations. Candidates must have 1-2 years of experience, preferably with a high school diploma or equivalent work experience. Strong customer service and communication skills are essential. The position offers flexibility with approximately 20 hours of work per week, across various shifts.

Qualifications

• 1-2 years of experience as a Telephone Operator.
• Ability to manage incoming calls under pressure.
• Ability to monitor and log telephone equipment issues.

Responsibilities

• Answer and process all incoming calls professionally.
• Route calls appropriately within the facility.
• Respond to emergencies using provided protocols.
• Maintain a record of calls and equipment malfunctions.

Skills

Telephone operation

Customer service

Communication skills

Problem-solving

Education

High school diploma or equivalent

Associate's degree (preferable)

Job description

A telecommunications service provider is seeking a part-time Telephone Operator in San Diego, California. The role involves managing incoming calls, routing them efficiently, and responding to emergency situations. Candidates must have 1-2 years of experience, preferably with a high school diploma or equivalent work experience. Strong customer service and communication skills are essential. The position offers flexibility with approximately 20 hours of work per week, across various shifts.