Part Time Studio Operations Executive

Dance Runway Singapore; Washington (District of Columbia); On-site; USD 28,000 - 38,000; Full time

Job summary

Dance Runway Singapore is seeking a proactive Studio Operations Administrator to oversee day-to-day administration, schedule classes, manage registrations and maintain a welcoming studio environment. You will support teachers, liaise with families, coordinate events and examinations, and help market and grow the studio by assisting with social media and promotions.

Diploma or equivalent, strong organizational and communication skills, and proficiency with Microsoft Office and Google Workspace

Qualifications

• Diploma or equivalent qualification is required.
• Strong organisational and communication skills are essential.
• Friendly, professional and customer-focused approach.

Responsibilities

• Oversee day-to-day administrative and operational studio functions.
• Ensure classes start/end on schedule with smooth transitions.
• Coordinate schedules, classroom readiness and teacher support.
• Maintain a clean, welcoming studio environment.
• Monitor inventory and coordinate purchases of supplies/equipment.
• Liaise with vendors/service providers for facilities.
• Identify opportunities to improve workflows and efficiency.
• Manage student registrations, class schedules, attendance/records.
• Process enrolments, withdrawals, make-up classes and transfers.
• Handle fee collection, invoicing and payment tracking.
• Maintain records in studio management system; prepare reports.
• Provide warm customer service to parents and students.
• Respond to inquiries via WhatsApp, phone, email, social media.
• Recommend classes based on age/experience/learning goals.
• Follow up with prospective parents after trial classes.
• Build relationships with families and support students.
• Handle feedback professionally; resolve where possible.
• Support planning/execution of RAD exams, concerts, open houses, workshops.
• Coordinate event registrations, logistics, parent communications.
• Assist backstage/front-of-house during performances/exams.
• Be available to support major events outside hours.
• Work with teachers on onboarding and scheduling.
• Communicate operational updates and ensure follow-through.
• Foster a positive, collaborative working environment.
• Assist with basic social media updates and promotions.
• Coordinate photography/video during classes/events.
• Support marketing campaigns and student recruitment.

Skills

Strong organisational skills

multitasking

Excellent communication

Interpersonal skills

Customer-focused

MS Office

Google Workspace

Independent worker

Team collaboration

Education

Diploma or equivalent qualification

Tools

Microsoft Office

Google Workspace

Studio management systems

Job description

Key Responsibilities

Studio Operations

• Oversee the day-to-day administrative and operational functions of the studio.
• Ensure classes start and end on schedule with smooth transitions between sessions.
• Coordinate studio schedules, classroom readiness and teacher support.
• Maintain a clean, organised and welcoming studio environment.
• Monitor inventory and coordinate purchases of studio supplies and equipment.
• Liaise with vendors and service providers to ensure facilities are well maintained.
• Identify opportunities to improve workflows and operational efficiency.

Student Administration

• Manage student registrations, class schedules, attendance and student records.
• Process enrolments, withdrawals, make-up classes and class transfers.
• Handle fee collection, invoicing, payment tracking and reconciliation.
• Maintain accurate records using the studio management system.
• Prepare administrative reports and documentation when required.

Parent & Student Experience

• Provide warm, professional and responsive customer service to parents and students.
• Respond promptly to enquiries via WhatsApp, phone, email and social media.
• Recommend suitable classes based on students’ age, experience and learning goals.
• Follow up with prospective parents after trial classes to support enrolment.
• Build strong relationships with families and ensure every student feels welcomed and supported.
• Handle feedback and enquiries professionally while working towards positive resolutions.

Events & Examinations

• Support the planning and execution of:
  • RAD Examinations
  • Annual Concerts & Performances
  • Open Houses
  • Holiday Programmes
  • Workshops
  • Competitions
  • Community Events
• Coordinate event registrations, logistics and parent communications.
• Assist with backstage and front-of-house operations during performances and examinations.
• Be available to support major school events outside regular operating hours when required.

Team Coordination

• Work closely with teachers to ensure smooth daily operations.
• Assist with teacher scheduling and classroom coordination.
• Support onboarding of new teachers and administrative staff.
• Communicate operational updates and ensure follow-through on assigned tasks.
• Foster a positive, collaborative and professional working environment.

Marketing & Growth Support

• Assist with basic social media updates and promotional activities.
• Coordinate photography and video collection during classes and events.
• Support marketing campaigns, trial classes and student recruitment initiatives.
• Help improve the overall customer journey from enquiry to enrolment.

What We’re Looking For

Essential

• Diploma or equivalent qualification.
• At least 1-2 years of experience in administration, customer service, operations or office coordination.
• Strong organisational and multitasking skills.
• Excellent communication and interpersonal skills.
• Friendly, professional and customer-focused.
• Confident using Microsoft Office and Google Workspace.
• Comfortable learning new systems and digital tools.
• Able to work independently while contributing positively to a team.
• Comfortable working in a fast-paced environment with children and families.
• Willing to work evenings, weekends and support school events when required.

Advantageous

• Experience in education, enrichment, dance, childcare, hospitality or retail operations.

• Experience coordinating events or performances.
• Basic knowledge of social media platforms and Canva is an advantage.