Office and Communications Coordinator

West Chester Dance Works; West Chester (Chester County); In loco; USD 19.000 - 25.000; Part-time

Descrizione del lavoro

West Chester Dance Works in West Chester, PA is seeking an Office and Communications Coordinator who brings warmth, calm, and reliability to the studio. You will greet families, manage scheduling, handle payments, and support instructors to keep classes running smoothly.

This role emphasizes clear communication, attention to detail, and proactive service within a welcoming community that values collaboration and outreach through dance.

Competenze

• Strong communication in person, by phone, and by email.
• Organization, attention to detail, and comfort managing multiple priorities.
• Basic administrative ability and comfort with schedules, payments, simple computer and website software, and office tools.
• Dance organization background is helpful, but genuine care for people and community is essential.

Mansioni

• Welcome students, parents, and visitors with warmth, professionalism, and clarity.
• Manage scheduling, class check-ins, client and family phone calls, emails, family questions, and internal updates.
• Keep the front desk and office organized and help the studio run smoothly, especially during busy hours.
• Support instructors so classes begin on time and families receive consistent information.
• Assist with website updates, public relations communication, and basic administrative tasks as needed.

Conoscenze

Communication

Organization

Attention to detail

Customer service

Descrizione del lavoro

We are looking for someone who is steady, warm, responsible, and naturally trusted by others. This role is about more than managing a front desk. It is about helping families feel welcomed, keeping the studio calm and organized, and supporting the people who make our community work.

The right person may or may not have held this exact title before, but they have likely been this kind of person for a long time: dependable, observant, attentive to details, thoughtful, and willing to handle what needs attention with quiet confidence.

The Role

As Office and Communication Coordinator, you are often the first and last interaction families and contacts have with the studio each day. You set the tone with clear communication, patience, follow-through, and care supporting the office operations of the studio. This includes receiving payments, computer entries, account maintenance and student correspondence.

Hours

• Monday-Thursday 4:00-9:30pm
• Saturday 9:00am-12:30pm

Responsibilities

• Welcome students, parents, and visitors with warmth, professionalism, and clarity.
• Manage scheduling, class check-ins, client and family phone calls, emails, family questions, and internal updates.
• Keep the front desk and office organized and help the studio run smoothly, especially during busy hours.
• Support instructors so classes begin on time and families receive consistent information.
• Assist with website updates, public relations communication, and basic administrative tasks as needed.

The Qualities That Matter Most

• Steady: You stay calm, grounded, and helpful when things get busy.
• Attentive: You notice details, anticipate needs, and follow through without being reminded.
• Warm: People feel comfortable asking you questions because you listen and respond with care.
• Responsible: You take ownership of what needs to be done, even when no one is watching.
• Clear: You communicate kindly, directly, and consistently with families, staff, and instructors.

Qualifications

• Strong communication in person, by phone, and by email.
• Organization, attention to detail, and comfort managing multiple priorities.
• Basic administrative ability and comfort with schedules, payments, simple computer and website software, and office tools.
• Dance organization background is helpful, but genuine care for people and community is essential.

Join us as an Office and Communications Coordinator where your organizational talent and proactive spirit will make a meaningful impact! We’re committed to fostering a collaborative environment that values your skills while supporting your professional growth as we fulfill our mission of outreach through dance. This role is an excellent fit for someone eager to contribute their administrative expertise within a vibrant team dedicated to excellence.