Part-Time Studio Host & Guest Experience Lead

SoulCycle Inc.; Santa Monica (CA); On-site; USD 20,991 - 29,897; Part time

Job summary

SoulCycle Studio Crew is a part-time role in Santa Monica, tasked with delivering SoulCycle hospitality and building a welcoming, energetic studio environment. You will connect with riders, support instructors, and help maintain the studio’s distinctive culture and cleanliness.

Availability includes at least 20 hours per week with a weekend day, and you’ll be expected to work peak holiday shifts as needed. This role emphasizes teamwork, guest experience, and operational excellence.

Qualifications

• Customer service experience
• Ability to prioritize and multi-task in a fast-paced environment
• Willingness to receive and deliver feedback
• Natural inclination to complete tasks without direction

Responsibilities

• Hospitality champion and community builder for riders
• Curate personalized rider experiences with high-level service
• Build community with riders and anticipate needs
• Assist instructors with class check-in and support first aid situations
• Drive studio goals through selling and retail awareness
• Support daily tasks and training of new hires

Skills

Customer service

Multi-tasking

Attention to detail

Feedback receptiveness

Job description

SoulCycle Studio Crew is a part-time role in Santa Monica, tasked with delivering SoulCycle hospitality and building a welcoming, energetic studio environment. You will connect with riders, support instructors, and help maintain the studio’s distinctive culture and cleanliness.

Availability includes at least 20 hours per week with a weekend day, and you’ll be expected to work peak holiday shifts as needed. This role emphasizes teamwork, guest experience, and operational excellence.