Part-Time Studio Coordinator — Customer Experience

Kb-Home; Orlando (FL); On-site; USD 19,000 - 28,000; Part time

Job summary

KB Home in Orlando, FL is seeking a Part-Time Studio Coordinator to keep our Design Studio running smoothly. You’ll manage front desk workflow, schedule appointments, and assist Consultants with administrative tasks, while delivering friendly, solutions-focused customer service to buyers.

Ideal candidates have a high school diploma (bachelor’s preferred) and experience in customer service, sales, or marketing, with proficiency in Microsoft Office.

Qualifications

• High school diploma required; bachelor’s degree preferred.
• Experience in customer service, sales, or marketing.
• Background in homebuilding or retail is a plus.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook, and Teams).
• Strong attention to detail and ability to follow detailed processes and procedures accurately.
• Excellent verbal and written communication skills.
• Demonstrated customer service mindset with a focus on creating positive experiences.
• Collaborative team player who values input from others and maintains a positive, solutions-oriented approach.

Responsibilities

• Welcome buyers into the Studio and guide them through our digital tools, MYKB, and the overall selection process
• Coordinate the flow of the day by scheduling and confirming appointments, preparing documents, and keeping digital lot files up to date
• Stay connected with buyers, sales, operations, and trade partners by responding promptly to calls and emails
• Provide friendly, solutions‑focused support and help resolve customer questions or issues
• Host Preview Events and track preview event attendance
• Back-up to the Studio Consultant - lead buyer appointments when Studio Consultants are unavailable
• Help prepare and process color packages for Move‑In Ready Homes
• Keep key Studio tools and guides updated and ensure supplies are ordered and stocked
• Stay informed about Studio products and participate in team meetings and training
• Keep the Studio looking its best by maintaining a clean, polished, and welcoming environment
• Assist with product tagging and general Studio organization when needed

Skills

Customer service

Sales

Marketing

Communication

Teamwork

Detail-oriented

Education

High School Diploma

Bachelor’s degree

Tools

Microsoft Office

Job description

KB Home in Orlando, FL is seeking a Part-Time Studio Coordinator to keep our Design Studio running smoothly. You’ll manage front desk workflow, schedule appointments, and assist Consultants with administrative tasks, while delivering friendly, solutions-focused customer service to buyers.

Ideal candidates have a high school diploma (bachelor’s preferred) and experience in customer service, sales, or marketing, with proficiency in Microsoft Office.