Part Time - Student Services Coordinator

Kaplan; Chicago (IL); On-site; USD 18,000 - 31,000; Part time

Job summary

Kaplan International is seeking a Part Time Student Services Coordinator in Chicago to guide and support international students throughout their time with KI. The role involves DSO duties, advising on immigration status, and coordinating housing and university admissions guidance.

Responsibilities include maintaining compliance, assisting with courses and products, and contributing to outreach events while delivering outstanding hands-on student service.

Qualifications

• Bachelor's degree or equivalent.
• US Citizenship or Permanent Residency required for DSO.
• 1–2+ years in a business or operational setting.
• Ability to work evenings and weekends.
• Must be authorized to work in the United States.

Responsibilities

• Serve as Designated School Official (DSO) updating SEVIS and advising on immigration status.
• Assist in maintaining compliance with state, national, and organizational standards.
• Advise students on Kaplan courses and products; collect lead information and assist in conversions.
• Support domestic marketing activities and outreach events.

Skills

DSO duties

Immigration advising

Customer service

Event coordination

Education

Bachelor's degree or equivalent

Tools

Database systems

Job description

Job Title

Part Time - Student Services Coordinator

Job Description

_ Please note this position has no guaranteed hours. _

The Student Services Coordinator is responsible for providing guidance and support to our international students throughout their time at KI.

Key Job Responsibilities

• Designated School Official (DSO); responsible for updating SEVIS and advising students on all matters related to their immigration status while studying at KI

• Assist in keeping the school compliant with state, national, and organizational standards of compliance

• Advise new and current students on KI courses and products; collect lead information and participate in conversion efforts

• Domestic marketing activities, including community outreach events and activities, phone calls, etc

• Planning and/or execution of daily, weekly, monthly activities; creating monthly activities calendar

• Housing options recruitment and procurement and student placement

• Deliver outstanding hands‑on student service

• Liaise with national Customer Service team to follow policies related to course adjustments, including adherence to Quote Request (QRF) and Change Form (CF) processes

• Cash management: book deposits, payments, etc

• Internship recruitment and placement

• University admissions guidance and counseling

• Other duties as assigned

Minimum Qualifications

• Bachelors Degree or equivalent

• US Citizen or Permanent Resident (mandatory for DSO)

• 1-2+ years in a business or operational setting

• Ability to work evenings and weekends

• Must be authorized to work in the United States

Preferred Qualifications

• Prior experience with international students and/ or advising

• Experience with database systems

• One or more foreign language ability

Once hired, must

• Be aware of who is the designated safeguarding Lead for Kaplan Languages

• Be aware of how to identify safeguarding concerns and how to appropriately respond to these

• Complete, in a timely fashion, any safeguarding training assigned to you

• Report any safeguarding concerns to the Designated Safeguarding Lead (DSL) in the school

• As a member of the school team, be responsible for all aspects of our students safeguarding and welfare in conjunction with the wider school and company management teams

• Must pass a criminal background check

Physical Requirements

• Sitting

• Standing

• Walking

• Climbing

• Lifting up to 50+ pounds

• Pulling

• Pushing

• Carrying

• Grasping

• Reaching

• Bending

• Visual Acuity

• Color Determination

• Speaking

• Listening

*An equivalent degree abroad or acceptable experience in lieu of education: two years of experience for every year of formal education required

Location

Chicago, IL, USA

Employee Type

Employee

Job Functional Area

Student Experience

Kaplan lnternational is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. If you require any adjustments or additional support within the recruitment process, please contact us directly.All positions with Kaplan are paid at least $15 per hour or $31,200 per year for full-time positions. Compensation for specific positions are based on job level, skills, years of experience, and education, among other factors. Additionally, certain positions are bonus or commission eligible.