Student Services Coordinator

Kaplan International; Boston (MA); On-site; USD 28,080 - 34,320; Full time

Job summary

Kaplan International seeks a Student Services Coordinator to guide and support international students at KI NA. The role encompasses DSO responsibilities, SEVIS updates, admissions guidance, and housing coordination. You will help create an engaging, compliant environment for both short- and long-term students.

The position requires immigration status knowledge, strong customer service, and the ability to work evenings and weekends in a dynamic campus setting. US work authorization is required.

Qualifications

• Bachelor's degree or equivalent.
• US Citizen or Permanent Resident (mandatory for DSO).
• 1-2+ years in a business or operational setting.
• Ability to work evenings and weekends.
• Must be authorized to work in the United States.
• Prior experience with international students and/or advising (preferred).
• Experience with database systems (preferred).
• One or more foreign language ability (preferred).

Responsibilities

• Designated School Official (DSO) responsible for updating SEVIS and advising students on immigration status.
• Advise students on KI courses and products; collect lead information and participate in conversion efforts.
• Support domestic marketing activities and community outreach events.
• Plan and execute daily, weekly, monthly activities; create a monthly activities calendar.
• Assist in housing options recruitment and student placement.
• Interact with National Customer Service to follow policies on course adjustments and related forms.
• Manage deposits, payments and cash handling; oversee internship recruitment and placement.
• Provide university admissions guidance and counseling.

Education

Bachelor's degree or equivalent

Tools

Database systems

Job description

## Student Services CoordinatorApplylocations: KAP Boston MA 11 Beacon Streettime type: Full timeposted on: Posted 7 Days Agojob requisition id: JR256644**Job Title**Student Services Coordinator**Job Description****Position Summary**The Student Services Coordinator is responsible for providing guidance and support to our international students throughout their time at KI NA.**Key Job Responsibilities**The Student Services Coordinator will help to create a friendly and inviting English speaking environment for our short and long-term international students and will be responsible for a combination of some or all of the following:* Designated School Official (DSO); responsible for updating SEVIS and advising students on all matters related to their immigration status while studying at KI* Assist in keeping the school compliant with state, national, and organizational standards of compliance* Advise new and current students on KI courses and products; collect lead information and participate in conversion efforts* Domestic marketing activities, including community outreach events and activities, phone calls, etc* Planning and/or execution of daily, weekly, monthly activities; creating monthly activities calendar* Housing options recruitment and procurement and student placement* Deliver outstanding hands-on student service* Liaise with national Customer Service team to follow policies related to course adjustments, including adherence to Quote Request (QRF) and Change Form (CF) processes* Cash management: book deposits, payments, etc* Internship recruitment and placement* University admissions guidance and counseling* Other duties as assigned**Minimum Qualifications*** Bachelors Degree or equivalent* US Citizen or Permanent Resident (mandatory for DSO)* 1-2+ years in a business or operational setting* Ability to work evenings and weekends* Must be authorized to work in the United States**Preferred Qualifications*** Prior experience with international students and/ or advising* Experience with database systems* One or more foreign language ability**Once hired, must*** Be aware of who is the designated safeguarding Lead for Kaplan Languages* Be aware of how to identify safeguarding concerns and how to appropriately respond to these* Complete, in a timely fashion, any safeguarding training assigned to you* Report any safeguarding concerns to the Designated Safeguarding Lead (DSL) in the school* As a member of the school team, be responsible for all aspects of our students safeguarding and welfare in conjunction with the wider school and company management teams* Must pass a criminal background check**Physical Requirements*** Sitting* Standing* Walking* Climbing* Lifting up to 50+ pounds* Pulling* Pushing* Carrying* Grasping* Reaching* Bending* Visual Acuity* Color Determination* Speaking* Listening*\*An equivalent degree abroad or acceptable experience in lieu of education: two years of experience for every year of formal education required***Location**KAP Boston MA 11 Beacon Street**Employee Type**Employee**Job Functional Area**Student ExperienceKaplan lnternational is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. If you require any adjustments or additional support within the recruitment process, please contact us directly. All positions with Kaplan are paid at least $15 per hour or $31,200 per year for full-time positions. Compensation for specific positions are based on job level, skills, years of experience, and education, among other factors. Additionally, certain positions are bonus or commission eligible.