Part-time Student Health Front Desk Coordinator

Carnegie-Mellon-University; Pittsburgh (Allegheny County); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Medical, dental, and vision insurance

Tuition benefits

Paid time off

Retirement plan with employer contrib.

Bus pass

Fitness center access

Job summary

Carnegie Mellon University’s Health Services is seeking a detail-oriented receptionist for the student health practice in Pittsburgh. The role requires empathy, patience, and problem-solving in a busy medical office, with strong computer and EHR skills and a knack for delivering excellent customer service to students, staff, and visitors.

As the first and last point of contact, you will assist with front-desk check-in/out, communicate wait times, manage patient flow, enter data into the EMR,

Qualifications

• High school diploma or GED required.
• 3–5 years of customer service or administrative experience.
• Experience in a medical office preferred.
• Comfort with computers and EHR use.

Responsibilities

• Serve as the front desk contact for students, staff, and visitors.
• Assist with check-in/check-out and manage wait times.
• Enter patient information into the EMR and coordinate IT help when needed.
• Handle front office tasks: phones, mail, faxes, copy/scan.
• Process payments and assist with referrals and information requests.
• Other duties as assigned.

Skills

Strong communication

Attention to detail

Organizational skills

Adaptability

Education

High School Diploma or GED

Tools

Google Suite

EHR systems

Job description

Carnegie Mellon University’s Health Services is seeking a detail-oriented receptionist for the student health practice in Pittsburgh. The role requires empathy, patience, and problem-solving in a busy medical office, with strong computer and EHR skills and a knack for delivering excellent customer service to students, staff, and visitors.

As the first and last point of contact, you will assist with front-desk check-in/out, communicate wait times, manage patient flow, enter data into the EMR,