Part-Time Store Support Associate (Fontainebleau Las Vegas)

alexanderwang llc.; Las Vegas (NV); On-site; USD 21,000 - 30,000; Part time

Job summary

Alexander Wang is seeking a Part-Time Store Support Associate for Fontainebleau Las Vegas. The role supports client experience by greeting customers, handling queues, cashiering, wrapping, fitting room and stockroom support, and reporting to the Store Manager.

Responsibilities include maintaining brand standards, assisting with stock and inventory, and ensuring smooth store operations during peak times. This position offers exposure to retail operations and requires strong interpersonal and

Qualifications

• 1–2 years of experience in a customer service setting.
• Retail or stock experience not required but a plus.
• Proficiency in a second language is a plus (e.g. Mandarin, Spanish, Russian, Chinese).
• Adaptable to a dynamic environment.
• Strong organizational skills.
• Must be able to commute to mall location.

Responsibilities

• Greet clients and manage queues, ensuring brand experience.
• Manage entry and fitting area queues with high EQ and organization.
• Learn and adhere to operational processes.
• Maintain energy when greeting clients and direct them to the supporting team.
• Know arrivals, best sellers and inventory to assist clients quickly.
• Support stock receiving and maintain stock standards for quick location.
• Support visual floor moves and maintain visual standards.
• Serve as product runner during peak traffic to keep sales team with clients.
• Serve as cashier during peak periods and ensure packaging compliance.
• Restock cash areas with supplies and communicate.

Skills

Customer service

Second language

Adaptable

Organizational skills

Commute to mall

Job description

The Part-Time Store Support Associate (Fontainebleau Las Vegas) role supports the client experience in Alexander Wang retail locations. The Part-Time Store Support Associate role is directly responsible for all operational components during client’s interaction including but not limited to greeting and queue management, cashier and wrapping, fitting room and stockroom support. This is an exciting opportunity for a candidate who wants to be developed across retail operations with great interpersonal and organizational skills. This role will report into the Store Manager.

Key Objective

Ensure a seamless experience for clients in Alexander Wang retail locations through scheduled operational tasks and process compliance.

Responsibilities include but are not limited to

• Able to execute client experience expectations, ensuring brand’s goals are met for every client interaction
• Able to manage queues when needed for entry to the store and to the fitting areas with high EQ, organizational and communication skills
• Able to learn and adhere to operational processes
• Able to maintain high level of energy when greeting clients in entry zones, ensuring clients are directed to supporting team members when support is needed and share a quick overview of the store layout during scheduled periods
• Maintain clear understanding of new arrivals, best sellers and inventory to be able to quickly advise clients and locate within stock areas
• Support stock receiving processes and overall stock standards during scheduled periods; ensuring products can quickly be found and placed back in designated locations when taken from sales floor
• Support visual floor moves and maintain visual standards
• Serve as product runner during peak traffic periods, enabling the sales team to remain in person with the clients
• Serve as cashier during peak business periods ensuring compliance as well as packaging purchases
• Re-stock cash areas with supplies daily and communicate

Qualifications/Skills

• 1-2 years of experience in a customer service setting
• retail or stock experience not required but a plus
• Proficiency in a second language is a plus (i.e. Mandarin, Spanish, Russian, Chinese)
• adaptable to a dynamic environment
• strong organizational skills
• must be able to commute to mall location

We are an Equal Opportunity Employer M/D/F/V