Alexander Wang Part-Time Store Support Associate (Fontainebleau Las Vegas)

Alexander Wang Inc.; Las Vegas (NV); On-site; USD 19,000 - 25,000; Part time

Job summary

Alexander Wang Inc. is seeking a Part-Time Store Support Associate for the Fontainebleau Las Vegas location to ensure a seamless client experience.

You will greet customers, manage queues, assist with cashiering, wrapping, fitting rooms, and stockroom support while upholding brand standards. You will collaborate with the store team to maintain stock accuracy, assist with stock receiving, visual floor moves, and product runner duties during peak times.

Qualifications

• 1-2 years of experience in a customer service setting.
• Retail or stock experience not required but a plus.
• Excellent service standards.
• Proficiency in a second language is a plus (i.e. Mandarin, Spanish, Russian, Chinese).
• Proactive & detailed communication skills.
• Adaptable to a dynamic environment.
• Strong organizational skills.
• Must be able to commute to mall location.

Responsibilities

• Greet clients and manage queues to facilitate entry and store flow.
• Assist with cashiering and wrapping during peak periods.
• Support fitting rooms and stockroom operations and stock receiving.
• Maintain stock levels and assist locating products on the floor.
• Support visual floor moves and maintain visual standards.
• Act as product runner during peak traffic to keep consultants with clients.
• Communicate restock needs and assist cash wraps with packaging.

Skills

Customer service

Stock management

Communication skills

Bilingual

Adaptable

Job description

The Part-Time Store Support Associate (Fontainebleau Las Vegas) role supports the client experience in Alexander Wang retail locations. The Part-Time Store Support Associate role is directly responsible for all operational components during client's interaction including but not limited to greeting and queue management, cashier and wrapping, fitting room and stockroom support. This is an exciting opportunity for a candidate who wants to be developed across retail operations with great interpersonal and organizational skills. This role will report into the Store Manager.

Key Objective

Ensure a seamless experience for clients in Alexander Wang retail locations through scheduled operational tasks and process compliance.

Responsibilities include but are not limited to

• Able to execute client experience expectations, ensuring brand's goals are met for every client interaction
• Able to manage queues when needed for entry to the store and to the fitting areas with high EQ, organizational and communication skills
• Able to learn and adhere to operational processes
• Able to maintain high level of energy when greeting clients in entry zones, ensuring clients are directed to supporting team members when support is needed and share a quick overview of the store layout during scheduled periods
• Maintain clear understanding of new arrivals, best sellers and inventory to be able to quickly advise clients and locate within stock areas
• Support stock receiving processes and overall stock standards during scheduled periods; ensuring products can quickly be found and placed back in designated locations when taken from sales floor
• Support visual floor moves and maintain visual standards
• Serve as product runner during peak traffic periods, enabling the sales team to remain in person with the clients
• Serve as cashier during peak business periods ensuring compliance as well as packaging purchases
• Re-stock cash areas with supplies daily and communicate

Qualifications/Skills

• 1-2 years of experience in a customer service setting
• retail or stock experience not required but a plus
• excellent service standards
• Proficiency in a second language is a plus (i.e. Mandarin, Spanish, Russian, Chinese)
• proactive & detailed communication skills
• adaptable to a dynamic environment
• strong organizational skills
• must be able to commute to mall location

We are an Equal Opportunity Employer M/D/F/V