Sales Associate - Miami

Jaded London; Ohio; On-site; USD 17,000 - 22,000; Full time

Job summary

Jaded London is seeking a customer-focused Sales Associate for a high-energy pop-up in Miami. You will greet guests, help with sizing, drive sales at POS, and maintain an on-brand, organized space.

Ideal candidates bring 1+ year in fast-paced retail or hospitality, are confident communicators, and enjoy working evenings/weekends in a vibrant environment. Multilingual skills and styling interest are a plus.

Qualifications

• 1+ year retail, fashion, or hospitality experience in a fast-paced, customer-facing role.
• Confident communicator with a warm, proactive approach.
• Comfortable in busy, high-footfall environments and line management.
• Nice to have: Multilingual (Spanish/Mandarin) and styling or key-holder experience.

Responsibilities

• Greet customers, understand needs, recommend fits, cross-sell, and close at POS (Shopify or similar).
• Replenish stock, size and fold, back-of-house organization, receive deliveries, keep floor neat.
• Tag product, follow EAS procedures, maintain fitting room standards, and address concerns.
• Execute visual guidelines, size runs, and window refreshes aligned with brand direction.
• Assist with launch days, influencer visits, and extended trading hours.
• Contribute to daily targets (conversion, UPT, ATV) and customer satisfaction scores.
• Follow safety, fire code, and incident reporting procedures.

Skills

Customer service

Communication

POS systems

Team player

Multilingual (Spanish/Mandarin)

Tools

POS apps

Job description

Location: Miami
Type: Full-Time & Part-Time roles
Schedule: Must be available evenings/weekends
Reports to: Store Manager / Assistant Manager

About the Role

We have a high-energy pop-up in Miami and need customer obsessed Sales Associates to help deliver an exceptional in-store experience. You’ll be the face of the brand on the shop floor welcoming guests, managing queues during busy periods, driving sales at POS, and keeping the space tight and on-brand.

What You’ll Do

• Serve & Sell: Greet customers, understand needs, recommend fits/sizes, cross-sell, and close at POS (Shopify or similar).
• Operations: Replenish stock, size and fold, back-of-house organization, receive deliveries, and keep the floor immaculate.
• Loss Prevention: Tag product, follow EAS procedures, maintain fitting room standards, and escape concerns appropriately.
• Brand Standards & VM: Execute visual guidelines, size runs, and window refreshes; keep displays aligned with brand direction.
• Events & Drops: Assist with launch days, influencer visits, and extended trading hours.
• KPIs: Contribute to daily targets (conversion, UPT, ATV) and customer satisfaction scores.
• H&S Compliance: Follow safety, fire code, and incident reporting procedures.

What You’ll Bring

• 1+ year retail, fashion, or hospitality experience in a fast-paced, customer-facing role.
• Confident communicator with a warm, proactive approach.
• Comfortable with busy, high-footfall environments and line management.
• Fan/Consumer of the brand.
• Tech-friendly (POS/iPad apps); quick to learn new systems.
• Team player who’s punctual, reliable, and detail-driven.
• Nice to have: Multilingual (Spanish/Mandarin a plus), styling experience, key-holder experience.