Part-Time Store Leader & Brand Expert

Carter's Retail Inc.; West Springfield (MA); On-site; USD 25,000 - 31,000; Part time

Benefits offered by this job

30% discount on brands

Mental health benefits

Tuition-free GED/degree program

Professional development

Job summary

Carter's Retail Inc. in West Springfield seeks a Part Time Sales Manager to be the first face of the brand for growing families. You’ll guide customers from preemie to size 14, explain product styles and benefits, and coach a team to deliver outstanding omni‑channel service.

The role emphasizes a welcoming, inclusive environment, strong communication, and leadership. You’ll balance schedules, develop skills, and help build loyalty while meeting store goals.

Qualifications

• Positive, solutions‑oriented mindset.
• Professional verbal and written communication skills.
• Ability to manage multiple tasks concurrently.
• Proficient computer and technology skills (Outlook, Excel, Web navigation).
• A high school diploma or GED is required.

Responsibilities

• Become a product and brand expert across our family brands from preemie to size 14.
• Welcome customers with a warm greeting and explain product features and benefits.
• Maintain a genuine customer focus on the sales floor.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Lead and coach others to success and drive omni‑channel service.

Skills

Customer service

Communication

Multitasking

Teamwork

Computer literacy

Education

High school diploma or GED

Tools

Outlook

Excel

Web navigation

Job description

Carter's Retail Inc. in West Springfield seeks a Part Time Sales Manager to be the first face of the brand for growing families. You’ll guide customers from preemie to size 14, explain product styles and benefits, and coach a team to deliver outstanding omni‑channel service.

The role emphasizes a welcoming, inclusive environment, strong communication, and leadership. You’ll balance schedules, develop skills, and help build loyalty while meeting store goals.