Part-Time Store Leader & Brand Expert

Carter's, Inc.; Springfield (MA); Hybrid; USD 25,000 - 31,000; Part time

Benefits offered by this job

Employee discount

GED/tuition assistance

English language learning

Job summary

Carter’s, Inc. is seeking a Part Time Sales Manager to be the first face of the brand for growing families in Springfield, MA. You will lead a team, educate on product styles and features, and ensure an inclusive, welcoming environment on the sales floor.

The role emphasizes customer engagement, brand knowledge, and operational excellence while supporting store goals and omni-channel service standards.

Qualifications

• High school diploma or GED required.
• Must be able to lift 40 pounds as needed.
• Proficient in basic computer skills (Outlook, Excel, Web navigation).

Responsibilities

• Become a product and brand expert for families from preemie to size 14.
• Welcome customers with a warm greeting and explain product features and benefits.
• Maintain a genuine customer focus on the sales floor and coach others to success.
• Lead and execute business focus areas through planning and follow-through.
• Perform Leader on Duty responsibilities, driving results and resolving customer concerns.

Skills

Leadership

Customer service

Communication

Excel

Education

High school diploma or GED

Tools

POS systems

Job description

Carter’s, Inc. is seeking a Part Time Sales Manager to be the first face of the brand for growing families in Springfield, MA. You will lead a team, educate on product styles and features, and ensure an inclusive, welcoming environment on the sales floor.

The role emphasizes customer engagement, brand knowledge, and operational excellence while supporting store goals and omni-channel service standards.