Part-Time Store Lead — Training & Customer Experience

The Salvation Army USA Central Territory; Fort Wayne (IN); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Employee discount

Employee assistance program

Job summary

The Salvation Army USA Central Territory is seeking an Assistant Store Manager in Fort Wayne to support the Store Manager in daily operations, supervise staff, manage banking and records, and help drive sales and customer satisfaction.

This part-time role requires evening, weekend, and holiday scheduling. Paid training and ongoing coaching are provided as part of a team‑oriented environment with mission-driven work in the community.

Qualifications

• Supervise staff and support training initiatives.
• Deliver quality customer service and maintain a positive shopping experience.
• Assist in meeting production and sales goals through daily operations.
• Understand banking and record keeping procedures as part of store operations.

Responsibilities

• Support staff training and supervision as assigned.
• Implement strategies to meet production and sales goals.
• Assist manager with store maintenance and appearance, ensuring safety, security, cleanliness, and utility.
• Ensure compliance with OSHA and Salvation Army safety/security policies.
• Work with store manager to keep income and expenses within budgeted parameters.
• Protect resources through product control procedures to prevent shrinkage.
• Implement customer development and retention plans.
• Create an enjoyable shopping experience.
• Work proactively to improve The Salvation Army's image among staff and community.
• Support The Salvation Army's mission statement.
• Support banking and record-keeping procedures.
• Document and provide information for personnel reviews and corrective actions.
• Communicate with Store Manager regarding all aspects of store operations.
• Handle all other duties as assigned.

Skills

Staff supervision

Customer service

Leadership

Operations coordination

Education

High school diploma

Tools

Cash register

Job description

The Salvation Army USA Central Territory is seeking an Assistant Store Manager in Fort Wayne to support the Store Manager in daily operations, supervise staff, manage banking and records, and help drive sales and customer satisfaction.

This part-time role requires evening, weekend, and holiday scheduling. Paid training and ongoing coaching are provided as part of a team‑oriented environment with mission-driven work in the community.