Lead Retail Associate – Store Leadership & Customer Experience

Omaha Kroc; Fort Wayne (IN); On-site; USD 16,000 - 23,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Professional development and growth

Job summary

The Salvation Army in Fort Wayne is seeking a Lead Store Sales Associate to support our store management team and daily retail operations. This role focuses on delivering excellent customer service, managing sales activities, and helping ensure smooth opening and closing procedures.

You will assist with banking, product acquisition and inventory turnover, while maintaining store displays and a welcoming shopping environment for our community.

Qualifications

• High school graduate or equivalent.
• Ability to speak, write and understand English.
• Basic computer skills including Point of Sale System and payroll program.
• Proficient cash handling and accurate change-giving abilities.

Responsibilities

• Support management with product sales and acquisition.
• Implement store opening and closing procedures.
• Handle banking and daily deposits.
• Execute strategies to meet product acquisition, production and sales goals.
• Manage product rotation process and inventory turnover.
• Create an enjoyable shopping experience with positive customer service skills.
• Handle customer complaints as needed.
• Support store maintenance and appearance.
• Maintain displays and floor layout plans.

Skills

English proficiency

Customer service

Cash handling

Education

High School Graduate or Equivalent

Tools

POS systems

Payroll program

Job description

The Salvation Army in Fort Wayne is seeking a Lead Store Sales Associate to support our store management team and daily retail operations. This role focuses on delivering excellent customer service, managing sales activities, and helping ensure smooth opening and closing procedures.

You will assist with banking, product acquisition and inventory turnover, while maintaining store displays and a welcoming shopping environment for our community.