Part-Time Store Lead: Lease-to-Own Sales & Service

Acima LLC.; Lansing (MI); Sur place; USD 20 000 - 23 000; Temps partiel

Résumé du poste

Acima, a Lease-To-Own leader, seeks an Assistant Store Manager-PT to support the Store Manager with account management and sales while delivering excellent customer service at one of our partner stores.

You will process credit turn-downs and web orders, promote Acima's leasing benefits, and drive conversions, reporting to the Store Manager to coordinate store activities.

This hourly, part-time role pays $14.45–$16.49 and follows Acima's payroll procedures.

Qualifications

• Must be at least 18 years of age.
• High school diploma or GED.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and other relevant software applications.
• Familiarity with rental or leasing industry practices is a plus.

Responsabilités

• Driving customer growth through appropriate channels (web, partner stores, walk ins).
• Listening, identifying, and fulfilling all customer needs in a timely manner.
• Educating customers on Lease-To-Own terms, payments terms, benefits, the application process, and beginning-to-end of the application process.
• Closing the sales cycle by converting applications that include in-store and web orders.
• Working as a cooperative team member with Acima partner stores in all operations aspects.
• Reporting to and communicating with the Store Manager regarding store and coworker activities and performance.
• Establish partnerships with retail store personnel to generate referrals and educate customers on the Lease-To-Own process.
• Promptly address and resolve customer issues and complaints to maintain consistent customer satisfaction and friendly service.
• Cultivate a positive work environment to enhance coworker retention and minimize turnover and issues.

Connaissances

Excellent communication

Customer service

Sales

Interpersonal skills

Formation

High School Diploma or GED

Outils

Microsoft Office Suite

Description du poste

Acima, a Lease-To-Own leader, seeks an Assistant Store Manager-PT to support the Store Manager with account management and sales while delivering excellent customer service at one of our partner stores.

You will process credit turn-downs and web orders, promote Acima's leasing benefits, and drive conversions, reporting to the Store Manager to coordinate store activities.

This hourly, part-time role pays $14.45–$16.49 and follows Acima's payroll procedures.