Part-Time Store Lead - Customer Experience & Brand

South Moon Under; Washington (District of Columbia); On-site; USD 28,000 - 39,000; Part time

Job summary

South Moon Under in Washington, DC seeks a Key Holder to partner with the Store Leader, lead the team, and deliver best-in-class service. You will create a welcoming, fashion-forward environment and drive customer engagement while upholding brand standards.

The ideal candidate has strong leadership, communication, and visual execution skills, with flexibility for non-traditional hours and weekend shifts. This is a part-time management position in a dynamic retail setting.

Qualifications

• Leadership abilities and experience managing a team.
• Strong time management and organizational skills.
• Clear written and verbal communication capabilities.
• Solid mathematical skills for sales and inventory tasks.
• Flexibility to work non-traditional hours, including weekends.
• Travel may be required.

Responsibilities

• Understand and communicate the South Moon Under brand to all customers.
• Ensure customer service levels are maintained and exceeded by the team.
• Create a selling environment focused on seamless end-to-end experiences and personalized outfitting.
• Lead by example and maintain brand aesthetics with a fashion-forward mindset.
• Monitor and improve personalized service; address customer feedback on the spot.
• Collaborate with the Store Leader and team to meet store objectives.
• Maintain visual and operational standards to promote customer focus.
• Support with performance management and store operations.

Skills

Leadership

Time management

Communication

Mathematical skills

Education

High School Diploma

Associate degree preferred

Tools

Microsoft Office

Microsoft Teams

POS systems

Job description

South Moon Under in Washington, DC seeks a Key Holder to partner with the Store Leader, lead the team, and deliver best-in-class service. You will create a welcoming, fashion-forward environment and drive customer engagement while upholding brand standards.

The ideal candidate has strong leadership, communication, and visual execution skills, with flexibility for non-traditional hours and weekend shifts. This is a part-time management position in a dynamic retail setting.