Part Time Store Assistant Manager

Steve Madden; Norfolk (VA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K eligibility

Employee discount

Paid time off

Tuition reimbursement

Job summary

Steve Madden in Norfolk seeks a Store Assistant Manager (full-time) to support the Store Manager in daily operations and team development. You will help create memorable customer experiences, lead by example, and ensure store standards align with the brand values.

Responsibilities include merchandising execution, inventory control, training, and loss-prevention adherence. A flexible schedule with weekends/holidays is expected, along with a strong retail background.

Qualifications

• 3–5 years of retail experience is required.
• Strong organizational and communication skills are essential.
• Knowledge of merchandising, inventory control, and loss prevention is expected.
• Ability to work flexible retail hours including weekends and holidays.

Responsibilities

• Assist Store Manager in daily store operations and team guidance.
• Drive customer experience through coaching and collaboration with staff.
• Assist in merchandising and visual displays to align with brand strategy.
• Oversee replenishment, inventory accuracy and store administration.
• Support in hiring processes and staff development initiatives.

Skills

Retail operations

Customer service

Staff development

Team leadership

Education

High school diploma or equivalent

Job description

Store Assistant Manager (F/T)

The Store Assistant Manager is responsible for working with the Store Manager on all store operations. The Store Assistant Manager plays a vital role in guiding, developing, and motivating a team of brand advocates to ensure an exceptional customer experience that aligns with the company’s brand values.

Responsibilities

• Partner with the Store Manager to maximize profitability by ensuring that customer engagement, merchandising, operations, and community connection are all consistent and compliant with company standards.
• Create amazing customer experiences through strong client focus and collaboration, ensuring the team is motivated to deliver memorable experiences.
• Partner with the Store Manager to implement visual merchandising directives to maintain the company's brand strategies.
• Ensure appropriate replenishment of merchandise on the selling floor.
• Partner with the Store Manager to ensure compliance and adherence to loss prevention and safety policies and procedures, standards and practices, and company directive.
• Assist in various store operations, including training, operations, sales, visual merchandising, inventory management, store administration, cleaning duties when necessary, and customer service.
• Foster an environment of development and accountability.
• Process information or merchandise through the computer system and POS register system.
• Assist Store Manager in the selection and hiring of qualified candidates.
• Be flexible and occasionally perform work outside your specific role.

Requirements

• Minimum of 3-5 years of retail experience.
• High school diploma or equivalent.
• Excellent organizational skills and the ability to coordinate people, resources, and services to address business goals and needs.
• Strong verbal and written communication skills
• Knowledge of retail operations including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
• Understanding of how to develop staff with experience in staffing, coaching, counseling, etc.
• Ability to process information or merchandise through the computer system and POS register system.

Benefits

• Medical, Dental, Vision Benefits & Flexible Spending Accounts
• Life & Short/Long-Term Disability Benefits
• 401K Eligibility over the age of 21 with Company match after 6 months of employment
• Paid time off benefits including paid vacation, sick time, voting
• Virtual Health Care
• 50% off employee discount and 40% off immediate family discount
• Friends and Family Discount Events
• Free shoe every season/quarter
• Employee Assistance Program
• Tuition Reimbursement Program
• Career Growth
• Employee Referral Program