Part-Time Specialty Dental Care Navigator

Platinum Dental Services; Chandler (AZ); On-site; USD 26,000 - 29,000; Part time

Benefits offered by this job

Competitive Pay

Monthly Bonus Opportunities

Comprehensive Benefits

401(k) Retirement Plan

Paid Time Off

Paid Holidays

Career Growth

Specialty Experience

Supportive Team

Job summary

Platinum Dental Services in Chandler, AZ is seeking a Part-Time Specialty Treatment Coordinator to guide patients through advanced dental treatment options, schedule procedures, and explain financing. You’ll work closely with dental specialists to deliver a high-touch patient experience and support practice growth.

The role emphasizes clear communication, compassionate patient education, meticulous scheduling, and coordination of insurance benefits and costs.

Qualifications

• Strong communication, interpersonal, and relationship-building skills.
• Confident discussing treatment costs and financing with patients.
• Ability to build trust and help patients make informed decisions.
• Goal-oriented with motivation to achieve measurable performance goals.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities and follow up consistently.
• Strong problem-solving skills and ability to address patient concerns professionally.
• Positive attitude, coachable mindset, and willingness to learn.
• Ability to work effectively with dental specialists and office leadership.
• Commitment to ethical, patient-centered communication and exceptional service.

Responsibilities

• Guide patients through their specialty treatment journey, from understanding recommended care to scheduling procedures and navigating financial arrangements.
• Coordinate specialty appointments and procedures to maintain organized, productive schedules.
• Follow up with patients who have unscheduled treatment and help address barriers to moving forward.
• Support treatment acceptance through effective communication, relationship-building, and patient education.
• Identify scheduling opportunities and work with clinical teams to improve patient access to specialty services.
• Maintain accurate records of treatment discussions, patient follow-ups, and scheduling activity.

Skills

Strong communication

Interpersonal skills

Relationship-building

Goal-oriented

Organizational skills

Tools

Practice management software

Job description

Platinum Dental Services in Chandler, AZ is seeking a Part-Time Specialty Treatment Coordinator to guide patients through advanced dental treatment options, schedule procedures, and explain financing. You’ll work closely with dental specialists to deliver a high-touch patient experience and support practice growth.

The role emphasizes clear communication, compassionate patient education, meticulous scheduling, and coordination of insurance benefits and costs.