Part Time Social Services Assistant

The Salvation Army; Sayre (Bradford County); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

14 paid holidays

403B Retirement Plan

Short Term Disability

Christmas Bonus

Job summary

The Salvation Army in Sayre, PA is seeking a Part Time Social Services Assistant to support office operations and the broader Material Assistance programs, including food pantry, holiday and financial assistance.

You will greet guests, maintain an organized front office, and assist with volunteer coordination and data entry. This role emphasizes compassionate service and confidentiality in a faith-based community setting.

Qualifications

• Associate’s degree or 1 year related experience required.
• Strong written and verbal communication skills required.
• Able to maintain strict confidentiality.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Valid PA Driver’s License required.

Responsibilities

• Provide support for the general operation of the office and social services.
• Greet guests in person and by telephone, maintaining a professional presence.
• Keep front office and waiting area tidy and organized.
• Process employee payroll to Divisional Headquarters.
• Assist with materials assistance programs including food pantry and holiday/financial aid.
• Schedule volunteers and support the kettle drive as needed.
• Handle intake and case work for assistance programs and maintain client files.
• Complete required reports and statistics for EFSP, United Way and local agencies.

Skills

Mission-driven

Communication

Confidentiality

Organization

People skills

Problem solving

Education

Associate’s degree or 1 year related experience

Tools

Microsoft Word

PowerPoint

Excel

Job description

Overview

Seeking Part Time Social Services Assistant to join our Sayre Team

Our Part Time opportunities offer:

• Generous time off every year including 14 paid holidays and sick time
• Tax Deferred Annuity (403B)
• Eligibility for Short Term Disability
• Christmas Bonus

SCOPE AND PURPOSE OF POSITION:

The office assistant will provide support with the general operation of the office and the material assistance ministry. This includes all components of social services including food pantry, holiday assistance, and financial assistance.

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Implement a Christian philosophy in all work, including the encouragement to present the Gospel of Jesus Christ as a viable, long-term solution for the spiritual, social and physical needs of our clients.
• Provide a consistent professional presence in the reception area by greeting guests warmly in person and by telephone.
• Maintain a tidy front office and waiting area.
• Distribute phone messages as appropriate.
• Keep an inventory of office supplies and restock as needed.
• Collect statistical information from program leaders and enter into THQ system.
• Process employee payroll to Divisional Headquarters.
• Process Camp Long Point camper paperwork.
• Assist with the kettle effort by scheduling volunteers and providing other support as needed.
• Assist with donation pickups as requested.
• Process all applications for financial assistance.
• Assure that all client case files are complete and organized. This includes food pantry applications with the assistance of current volunteers, financial assistance, and Christmas assistance applications
• Responsible for the organization and completion of Christmas assistance applications.
• Drive van to pick up donations should volunteer driver be unavailable.
• Office areas tidy; garbage removed; vacuumed regularly
• Check mailbox outdoors once a day.
• The office assistant is responsible for proper documentation and submission for EFSP reimbursement, attending EFSP meetings, entering monthly statistics into Turbo States, and documentation of United Way funding/assisting with annual application for United Way.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice due to business needs.

• Respond to all Material Assistance/Direct Service phone calls, walk-ins and inquiries.
• Provide intake and case work for programs operated through the Material Assistance Program, including but not limited, to the Food Pantry, Rental Assistance, and Utility Assistance.
• Maintain and compile service statistics on all clients.
• Complete food pantry statistics report and submit to Central Pennsylvania Food Bank and Bradford County Commissioner’s office on a monthly basis.
• Attend all Material Assistance staff meetings and in-service training sessions.
• Consult Divisional Director of Social Services and/or Corps Officers to get additional feedback, and approval on assistance with difficult or unusual client situations.
• Follow rules, regulations, and policies of the Department of Social Services and The Salvation Army. This includes, but is not limited to, obtaining a signed client Authorization For Release of Information form prior to entering data in the Service Point system.
• Maintain clear communication with Corps Officer.
• Provide other services as required for the efficient functioning of The Salvation Army.

Qualifications

SPECIAL SKILLS, CERTIFICATES, LICENSES, REGISTRATIONS:

An understanding of and passion for The Salvation Army’s mission and ministry

Associate’s degree or minimum 1 year related experience

Strong written and verbal communication skills

Able to maintain strict confidentiality

Strong organizational skills

Proficient in Microsoft Word, PowerPoint, and Excel

Able to work well with individuals with varying needs

Have ability to handle difficult situations in a professional manner

Valid PA Driver’s License required and the ability to obtain and maintain driving privileges per Salvation Army standards

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.