Part - Time Site Facilitator - Campus Life HN - FY 2027

College of Southern Nevada; Henderson (NV); On-site; USD 18,000 - 26,000; Part time

Job summary

College of Southern Nevada in Henderson, NV seeks a Part-Time Site Facilitator to support Campus Life and Student Union operations during evening hours. You will oversee site operations, assist visitors, coordinate with security and facilities, and help run programs and services after 4pm.

This role requires a high school diploma, strong customer service skills, and the ability to work Monday-Thursday 4:00pm–8:30pm.

Qualifications

• Strong interpersonal, communication, and customer service skills.
• Ability to work independently and make sound decisions during evening operations.
• Ability to remain calm and professional in emergency or high‑pressure situations.
• Basic computer proficiency, including navigating websites and institutional systems.

Responsibilities

• Oversee the day-to-day operation of the assigned campus site during evening hours.
• Monitor facility usage and ensure compliance with Federal, State, NSHE, and CSN policies and procedures.
• Coordinate with Custodial Services, Operations & Maintenance, and other support services as needed.
• Complete and submit work orders and notify the Supervisor by email upon submission.
• Implement room changes as necessary in a professional and diplomatic manner and follow up with the Supervisor via email with relevant details.
• Provide high-quality customer service to students, faculty, staff, and visitors.
• Answer incoming telephone calls and route inquiries to appropriate departments.
• Assist campus visitors with directions and general information.
• Utilize the CSN website and internal resources to locate faculty/staff for contact information and college program details.
• Serve as the on-site point of contact for the Student Union during evening operations for facility and student-related concerns.
• Work in collaboration with campus security to maintain a safe and secure learning environment.
• Notify appropriate on-call staff and emergency personnel, including Security, Custodial Services, and Operations & Maintenance, when situations arise.
• Follow established emergency protocols and coordinate with Campus Life leadership, and University Police Services, and campus as necessary.
• Support Campus Life programming, student engagement initiatives, and special events scheduled during evening hours.
• Assist with extended-hour operations of the Coyote Cupboard to support student basic needs access.
• Collaborate with Learning Center staff, as applicable, to support programming and student resource initiatives aligned with Campus Life services.
• Provide access to Lactation Rooms for nursing mothers, study rooms, and other specialty rooms.
• Report urgent incidents or concerns immediately to the Supervisor via telephone.
• Report site activity daily.
• Perform other duties as assigned to support campus operations and student services.

Skills

Interpersonal skills

Communication

Customer service

Independent work

Decision making

Calm under pressure

Computer literacy

Education

High school diploma

Job description

Part-Time Site Facilitator

The Part-Time Site Facilitator provides operational support for Campus Life and Student Union facilities during evening hours when the Site Coordinator or Campus Manager is not present. The position ensures continuity of services, maintains a safe and welcoming campus environment, and supports student engagement, basic needs access, and programming for students attending classes outside of traditional business hours. The Site Facilitator serves as the primary on-site contact during assigned shifts, overseeing facility operations, responding to incidents in accordance with established protocols, and coordinating with campus partners as needed.

Essential Job Duties and Responsibilities

Facility Operations

Oversee the day-to-day operation of the assigned campus site during evening hours.

Monitor facility usage and ensure compliance with Federal, State, NSHE, and CSN policies and procedures.

Coordinate with Custodial Services, Operations & Maintenance, and other support services as needed.

Complete and submit work orders and notify the Supervisor by email upon submission.

Implement room changes as necessary in a professional and diplomatic manner and follow up with the Supervisor via email with relevant details.

Customer Service and Front Desk Operations

Provide high-quality customer service to students, faculty, staff, and visitors.

Answer incoming telephone calls and route inquiries to appropriate departments.

Assist campus visitors with directions and general information.

Utilize the CSN website and internal resources to locate faculty/staff for contact information and college program details.

Safety and Emergency Response

Serve as the on-site point of contact for the Student Union during evening operations for facility and student-related concerns.

Work in collaboration with campus security to maintain a safe and secure learning environment.

Notify appropriate on-call staff and emergency personnel, including Security, Custodial Services, and Operations & Maintenance, when situations arise.

Follow established emergency protocols and coordinate with Campus Life leadership, and University Police Services, and campus as necessary.

Schedule Program Support

Support Campus Life programming, student engagement initiatives, and special events scheduled during evening hours.

Assist with extended-hour operations of the Coyote Cupboard to support student basic needs access.

Collaborate with Learning Center staff, as applicable, to support programming and student resource initiatives aligned with Campus Life services.

Provide access to Lactation Rooms for nursing mothers, study rooms, and other specialty rooms.

Communication and Reporting

Always Represent CSN and Campus Life in a professional manner.

Report urgent incidents or concerns immediately to the Supervisor via telephone.

Report site activity daily.

Other Duties

Perform other duties as assigned to support campus operations and student services.

Knowledge, Skills, and Abilities

Knowledge of or ability to learn CSN policies, procedures, and emergency protocols.

Strong interpersonal, communication, and customer service skills.

Ability to work independently and make sound decisions during evening operations.

Ability to remain calm and professional in emergency or high‑pressure situations.

Basic computer proficiency, including navigating websites and institutional systems.

Minimum Qualifications

High school diploma or equivalent.

Experience in customer service, office support, facilities operations, or a related field preferred.

Working Conditions

Campus-based environment. Duties may require standing, walking, and frequent interaction with students and staff throughout the shift.

Evening work required (4pm – 8:30pm); occasional event‑related schedule adjustments may be necessary.

Schedule Monday - Thursday 4:00pm – 8:30pm

Schedule may vary based on operational needs and campus events.

Salary Information

• $16.00 Hourly
• Exempt
• No Full-Time Equivalent 48.8% Required

Required Attachment(s)

• Cover Letter
• Resume

Posting Close Date

06/30/2027

Equal Employment Opportunity

CSN is an Equal Employment Opportunity/Affirmative Action institution. For more information, visit http://www.csn.edu/nondiscrimination.

CSN is responsive to serving the educational needs of a diverse and ever‑changing community.

CSN employs only U.S. citizens and aliens authorized to work in the U.S. CSN does not sponsor aliens applying for faculty, professional staff, or management positions (H-1B Visas) in the absence of exceptional circumstances as defined by the USCIS.

Founded in 1971 and situated in the greater Las Vegas metropolitan area, CSN, as Nevada’s largest college and one of the largest in the nation, operates in over 50 locations including 3 main campuses, as well as multiple sites and centers throughout the southern Nevada area. As a comprehensive, multi‑campus community college, and the largest and most ethnically diverse institution in the state of Nevada, CSN educates over 50,000 students, including more than 14,000 non‑credit students annually.

Accredited by the Northwest Commission on College and Universities, CSN offers education opportunities in over 70 academic programs featuring more than 180 degrees and certificates, and several niche baccalaureate programs areas.

CSN is proud to be a Hispanic Serving Institution and a Minority Serving Institution. The college creates opportunities and enriches lives with inclusive learning and working environments that support diversity and student success.

CSN’s mission ensures that the college serves the diverse educational needs of the communities and businesses within the southern Nevada service area.

CSN is a growing and influential network that enables students, faculty, staff and alumni to advance personally, professionally and intellectually. Its vibrant network of people and programs creates lifelong benefits for all students.

As the communities of southern Nevada continue to grow, CSN is committed to remain highly accessible to serve the diverse needs of an increasing population.

NSHE is committed to providing a place of work and learning free of discrimination on the basis of a person’s age (40 or older), disability, whether actual or perceived by others (including service‑connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race (including hair texture and protected hairstyles such as natural hairstyles, afros, bantu knots, curls, braids, locks and twists), color, or religion (protected classes).

Title IX & EEO

Dr. Armen Asherian Director – Office of Institutional Equity Human Resources/Office of Institutional Equity College of Southern Nevada West Charleston Campus, Room E-424 [phone] [e-mail]

College of Southern Nevada does not discriminate on the basis of sex in any education program or activity that it operates. Non‑discrimination on the basis of sex is mandated by Title IX of the Education Amendments of 1972 (20 U.S.C. §§ 1681 et seq.) and the corresponding implementation regulations (34 C.F.R. Part 106). CSN's commitment to nondiscrimination in its education programs and activities extends to applicants for admission and employment.

Inquiries concerning the application of these provisions may be referred to: Dr. Armen Asherian, Director – Office of Institutional Equity, College of Southern Nevada, West Charleston Campus, Room E-424, Las Vegas, NV 89146, Telephone: [phone], Email: [e-mail]; to The Assistant Secretary of the United States Department of Education, U.S. Department of Education, Office for Civil Rights, 400 Maryland Avenue, SW, Washington, D.C. 20202-1100; Telephone: [phone] FAX: [phone]; TDD: 1-800-877-8339; Email: [e-mail]; or to both.

Information pertaining to the College’s grievance procedures and grievance process, including how to report or file a complaint of sex discrimination, how to report or file a formal complaint of sexual harassment, and how the College will respond can be found online at https://www.csn.edu/title-ix.

If you need any accommodations to complete an application, please contact Human Resources at [e-mail].

Information regarding security, personal safety, fire safety, and crime statistics can be found on CSN's website.

NSHE Employees are required to participate in a mandatory retirement plan in lieu of Social Security.

As a result, employment at NSHE may impact your Social Security benefits. Additional information is available at SSA 1945.

Job postings are specific to the Nevada System of Higher Education.