Part-Time Shift Supervisor — Store Ops & Customer Service

CVS Health; Portland (TX); On-site; USD 22,000 - 32,000; Part time

Benefits offered by this job

Dental and vision benefits

Employee discounts

Wellness resources

Job summary

CVS Health is seeking a part-time Shift Supervisor to support the CVS Store Management team in delivering store execution and customer service excellence. This role will lead the store staff when no manager is onsite, ensuring opening and closing procedures are completed and store operations run smoothly.

The ideal candidate will have strong deductive reasoning, analytical and communication skills, and a proven ability to supervise teams.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Responsibilities

• Work effectively with store management and store crews
• Supervise the store's crew through assigning, directing and following up of all activities
• Effectively communicate information both to and from store management and crews
• Assist customers with their questions, problems and complaints
• Promote CVS customer service culture. (Greet, offer help, and thank)
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
• Maintain customer/patient confidentiality
• Price merchandise
• Stock shelves
• Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
• Execute the display and maintenance of off-shelf merchandise
• Reset departments following POGs

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision

Flexible schedule

Education

High school diploma or equivalent

Job description

CVS Health is seeking a part-time Shift Supervisor to support the CVS Store Management team in delivering store execution and customer service excellence. This role will lead the store staff when no manager is onsite, ensuring opening and closing procedures are completed and store operations run smoothly.

The ideal candidate will have strong deductive reasoning, analytical and communication skills, and a proven ability to supervise teams.