Part-Time Shift Supervisor: Store Ops & Customer Service

CVS Health; Carlyle (IL); On-site; USD 23,000 - 33,000; Part time

Benefits offered by this job

Dental insurance

Vision insurance

Wellness resources

Employee discounts

Voluntary benefits

Job summary

CVS Health is seeking a part-time Shift Supervisor to support the store management team and drive store execution with a focus on exceptional customer service.

You will lead staff during shifts, ensure opening/closing procedures, and help maintain a positive shopping experience for CVS customers. The role emphasizes supervision, communication, and merchandising responsibilities across daily operations.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
• Experience as a retail supervisor (preferred)

Responsibilities

• Work effectively with store management and store crews
• Supervise the store’s crew through assigning, directing and following up of all activities
• Effectively communicate information both to and from store management and crews
• Assist customers with their questions, problems and complaints
• Promote CVS customer service culture. (Greet, offer help, and thank)
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
• Maintain customer/patient confidentiality
• Price merchandise
• Stock shelves
• Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
• Execute the display and maintenance of off-shelf merchandise
• Reset departments following POGs

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision skills

Flexible schedule

Education

High School diploma or equivalent

Job description

CVS Health is seeking a part-time Shift Supervisor to support the store management team and drive store execution with a focus on exceptional customer service.

You will lead staff during shifts, ensure opening/closing procedures, and help maintain a positive shopping experience for CVS customers. The role emphasizes supervision, communication, and merchandising responsibilities across daily operations.