Part-Time Shift Supervisor — Retail Ops & Service

CVS Health; Sterling Heights (MI); On-site; USD 22,000 - 33,000; Part time

Benefits offered by this job

Dental benefits

Vision benefits

Wellness resources

Employee discounts

Job summary

CVS Health is seeking a part-time Shift Supervisor to support the Store Management team in driving store execution and performance while building consumer loyalty through excellent customer service.

When there is no manager onsite, the Shift Supervisor leads staff, ensures smooth operations, and completes opening/closing procedures. The position offers a range of benefits and requires flexibility for early mornings, overnights, and weekends.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Responsibilities

• Work effectively with store management and store crews.
• Supervise the store's crew through assigning, directing and following up of all activities.
• Effectively communicate information both to and from store management and crews.
• Assist customers with their questions, problems and complaints.
• Promote CVS customer service culture. (Greet, offer help, and thank).
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
• Maintain customer/patient confidentiality.
• Price merchandise.
• Stock shelves.
• Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise.
• Execute the display and maintenance of off-shelf merchandise.
• Reset departments following POGs.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision

Education

High School diploma or equivalent

Job description

CVS Health is seeking a part-time Shift Supervisor to support the Store Management team in driving store execution and performance while building consumer loyalty through excellent customer service.

When there is no manager onsite, the Shift Supervisor leads staff, ensures smooth operations, and completes opening/closing procedures. The position offers a range of benefits and requires flexibility for early mornings, overnights, and weekends.