Part-Time Shift Supervisor — Lead Store Excellence & Service

CVS Health Corporation; Highland Park (NJ); On-site; USD 23,000 - 36,000; Part time

Job summary

CVS Health Corporation in Highland Park, New Jersey is seeking a Shift Supervisor to support store leadership and drive customer service excellence. This part-time role requires flexibility, including early mornings, overnights and weekends, and involves leading store staff when management is unavailable and ensuring opening and closing procedures are completed.

The ideal candidate will supervise crew, coordinate tasks, assist customers, maintain merchandise presentation, and uphold CVS customer

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Responsibilities

• Work effectively with store management and store crews.
• Supervise the store’s crew through assigning, directing and following up of all activities.
• Effectively communicate information both to and from store management and crews.
• Assist customers with their questions, problems and complaints.
• Promote CVS customer service culture. (Greet, offer help, and thank)
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
• Maintain customer/patient confidentiality.
• Price merchandise.
• Stock shelves.
• Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise.
• Execute the display and maintenance of off-shelf merchandise.
• Reset departments following POGs

Skills

Deductive reasoning ability

Analytical skills

Computer skills

Advanced communication skills

Supervision skills

Flexible schedule

Education

High School diploma

Job description

CVS Health Corporation in Highland Park, New Jersey is seeking a Shift Supervisor to support store leadership and drive customer service excellence. This part-time role requires flexibility, including early mornings, overnights and weekends, and involves leading store staff when management is unavailable and ensuring opening and closing procedures are completed.

The ideal candidate will supervise crew, coordinate tasks, assist customers, maintain merchandise presentation, and uphold CVS customer