Part-Time Shift Supervisor — Customer Service & Ops Lead

CVS Health; Wilson (NC); On-site; USD 23,000 - 33,000; Part time

Job summary

CVS Health is seeking a part-time Shift Supervisor to support the Store Management team in executing store operations and driving customer loyalty through service excellence. When managers are absent, you will lead staff, oversee opening/closing procedures and help ensure smooth store performance.

You will supervise crew, assist customers, manage merchandising and displays, and maintain confidentiality. Flexible schedules including early mornings, overnights, and weekends are required.

Qualifications

• Deductive reasoning and analytical skills required.
• Strong communication and supervision abilities.
• Ability to work a flexible schedule including early mornings, overnights and weekends.

Responsibilities

• Lead store staff when management is unavailable; ensure opening/closing tasks are completed.
• Assist customers with questions, problems and complaints; promote CVS customer service culture.
• Price merchandise, stock shelves and manage weekly, promotional and seasonal displays.
• Maintain confidentiality of customer information and ensure a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision

Flexible schedule

Overtime readiness

Education

High School diploma or equivalent

Job description

CVS Health is seeking a part-time Shift Supervisor to support the Store Management team in executing store operations and driving customer loyalty through service excellence. When managers are absent, you will lead staff, oversee opening/closing procedures and help ensure smooth store performance.

You will supervise crew, assist customers, manage merchandising and displays, and maintain confidentiality. Flexible schedules including early mornings, overnights, and weekends are required.