Part-Time Shift Supervisor: Customer Service Leader

Hispanic Alliance for Career Enhancement; Odenton (MD); On-site; USD 23,000 - 33,000; Part time

Benefits offered by this job

Dental, vision benefits

Wellness resources

Employee discounts

Voluntary benefits

Job summary

CVS Health is seeking a part-time Shift Supervisor to support store management, drive store execution and customer service excellence, and ensure opening and closing procedures are completed.

You will supervise crew, coordinate merchandise, assist customers, handle inquiries, maintain confidentiality, and uphold CVS customer service standards.

This role offers part-time hours (29 per week anticipated) with competitive pay and comprehensive benefits for eligible colleagues.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Responsibilities

• Work effectively with store management and store crews.
• Supervise the store's crew through assigning, directing and following up of all activities.
• Effectively communicate information both to and from store management and crews.
• Assist customers with their questions, problems and complaints.
• Promote CVS customer service culture. (Greet, offer help, and thank)
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
• Maintain customer/patient confidentiality
• Price merchandise
• Stock shelves
• Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
• Execute the display and maintenance of off-shelf merchandise
• Reset departments following POGs

Skills

Analytical skills

Deductive reasoning

Computer skills

Advanced communication skills

Supervision skills

Flexibility in schedule

Education

High School diploma or equivalent

Job description

CVS Health is seeking a part-time Shift Supervisor to support store management, drive store execution and customer service excellence, and ensure opening and closing procedures are completed.

You will supervise crew, coordinate merchandise, assist customers, handle inquiries, maintain confidentiality, and uphold CVS customer service standards.

This role offers part-time hours (29 per week anticipated) with competitive pay and comprehensive benefits for eligible colleagues.