Part-Time ServiceNow UX Designer (On-Call)

Socket.dev; Virginia (MN); Hybrid; USD 81,000 - 139,000; Part time

Job summary

ICF is seeking an experienced UX Designer with ServiceNow expertise to support client-facing digital service design across our Experience practice. This part‑time, on‑call role focuses on designing and building usable ServiceNow experiences in a consulting environment.

Core responsibilities include collaborating with cross-functional teams, translating requirements into ServiceNow designs, and iterating design artifacts like wireframes and flows.

Qualifications

• 3+ years of UX design experience, with hands-on ServiceNow design experience.
• 3+ years working within enterprise platforms or design systems.
• US citizenship or ability to obtain a Federal public trust clearance.

Responsibilities

• Design and support user-centered experiences within the ServiceNow platform.
• Collaborate with product owners, developers, UX researchers, and delivery teams.
• Apply UX best practices within ServiceNow constraints and patterns.
• Create and iterate on wireframes, flows, and interaction designs.
• Partner with technical team members to ensure designs are implemented correctly.
• Participate in client and internal design reviews and incorporate feedback.
• Support multiple short-term projects in a fast-paced consulting environment.

Skills

UX design

ServiceNow

Education

Bachelor’s degree in Design / HCI

Tools

Figma

Jira

Confluence

Job description

ICF is seeking an experienced UX Designer with ServiceNow expertise to support client-facing digital service design across our Experience practice. This part‑time, on‑call role focuses on designing and building usable ServiceNow experiences in a consulting environment.

Core responsibilities include collaborating with cross-functional teams, translating requirements into ServiceNow designs, and iterating design artifacts like wireframes and flows.