Part Time Self Storage Relief Manager

Universal Storage Group; Arvada (CO); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

Bonus potential

Award-winning training programs

Job summary

Universal Storage Group is seeking a Relief Manager for Simply Storage in Arvada, Colorado. This role involves engaging with customers, maintaining facility standards, and handling operational tasks. The ideal candidate will participate in a comprehensive training program, focusing on sales and customer service.

Candidates must possess a valid driver’s license, complete a background check and drug screening, and demonstrate strong interpersonal skills. This is an excellent opportunity for those looking to grow in a fast-paced retail environment.

Qualifications

• Must pass a background check and drug screen.
• Ability to lift and move heavy objects.
• Must have a positive attitude and aptitude for sales.

Responsibilities

• Greet customers warmly at the facility.
• Assist customers in determining unit sizes for rentals.
• Maintain cleanliness of facilities and work areas.
• Perform regular facility checks and record keeping.
• Handle payments and bank deposits.
• Engage in marketing efforts for the facility.

Skills

Valid Driver’s License

Customer service skills

Job description

Core Values

• Whatever It Takes
• Be the Spark!
• Top of Mind, Market & Industry
• Sincere, Approachable & Passionate
• On Target & Goal Oriented
• Honorable With Personal Integrity

Put your life experience to work for us at Simply Storage! Universal Storage Group manages Simply Storage and is a dynamic, growing, innovative company delivering world class customer service. We offer award-winning training programs, competitive pay, great healthcare and additional benefits, and the opportunity for career growth.

The chosen Simply Storage Relief Manager will attend our four‑phase training program with one of our USG Certified Trainers on sales, operations, auction process, and our use of world‑class marketing techniques to deliver solutions to our clients. Employees also receive ongoing training throughout the year and annually at our Company Meeting.

Self‑Storage is a fast‑paced environment. Our employees wear many hats: salesperson, customer service rep, cleaning crew, marketer, accounting clerk, cashier, and more! As a USG Manager you will be responsible for:

• Greeting everyone at your facility with a smile and a handshake
• Helping your customers determine the best size unit before each rental
• Completing all paperwork correctly for each rental
• Completing scheduled facility Walk Thru and Lock checks
• Posting all payments made the day of receipt
• Tracking and following up on past due accounts
• Record keeping of all customer records; including but not limited to payments and notes
• Making DAILY bank deposits and posting receipts as instructed
• Monthly Marketing such as Calls, Visits, Emails, Social Media Postings, and Events
• Maintaining merchandise for customer purchase
• Cleaning vacant units to rentable condition.
• Ensuring grounds, office, and bathrooms are clean and presentable at all times
• Preparation of auction units according to procedure and lien laws as needed
• Assist customers with U‑Haul; rentals, cleaning, returning equipment
• And more……

Our stores are retail and open Monday – Saturday from 9:00am - 6:00pm. USG offers competitive pay and bonus potential, based on your expertise.

Candidate Requirements

• Valid Driver’s License
• Successfully Complete Background Check
• Successfully Complete Drug Screen
• Attitude and Aptitude Testing

Physical Demands

• Employees must be able to regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds with assistance. Specific vision abilities required by this job include distance vision, peripheral vision, depth perception, and ability to adjust focus. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel, and reach with hands and arms. Employees are frequently required to climb or balance; bend; kneel; crouch; or squat, and talk or hear. Employees are occasionally required to sit for periods of time.

Universal Storage Group is an Equal Opportunity Employer. Nothing in this Job Description should be construed as an offer or guarantee of employment.