Part-Time Security Dispatcher: Calm, Quick-Response

Allied Universal; Framingham (MA); On-site; USD 30,000 - 34,000; Part time

Benefits offered by this job

Smart Tools

Career Growth

Financial Benefits

Exclusive Perks

Job summary

Allied Universal in Framingham, MA is seeking a Part-Time Dispatch Officer to coordinate security operations at a retail location. You will monitor alarms, dispatch security personnel, document incidents, and provide prompt, courteous service to staff and visitors.

This role offers flexible scheduling, a per-hour pay rate of $23.31, and opportunities to learn our Claim a Shift platform while building experience in access control, incident response, and customer service.

Qualifications

• Access control and badge experience preferred.
• Customer service experience preferred.
• Alarm panel experience preferred.
• Loss prevention experience preferred.
• CPR certification preferred.
• Be at least 18 years old for unarmed roles; 21+ for armed roles.
• Background check required in line with laws.
• Drug screen as a condition of employment.
• Licensing requirements may apply.

Responsibilities

• Provide customer service to retail location personnel, visitors, and delivery drivers by carrying out security-related procedures and emergency response activities.
• Monitor dispatch communications, receive and document calls for service, and relay information to appropriate personnel in a timely manner.
• Coordinate the dispatch of security-related personnel to incidents, service requests, and critical situations while maintaining accurate activity logs.
• Respond to incidents and critical situations calmly and communicate details to site leadership and emergency responders.
• Monitor access points, cameras, alarms, and other site systems and report unusual activity or equipment concerns.

Skills

Access control

Badge experience

Customer service experience

Alarm panel experience

Loss prevention experience

CPR certification

Age requirement 18/21

Education

High school diploma or equivalent

Job description

Allied Universal in Framingham, MA is seeking a Part-Time Dispatch Officer to coordinate security operations at a retail location. You will monitor alarms, dispatch security personnel, document incidents, and provide prompt, courteous service to staff and visitors.

This role offers flexible scheduling, a per-hour pay rate of $23.31, and opportunities to learn our Claim a Shift platform while building experience in access control, incident response, and customer service.