Part -Time Seafood Clerk

Shoppers Food Warehouse Corp in; Capitol Heights (MD); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading grocery store chain is seeking a customer service representative to manage seafood displays and provide excellent service to customers. The ideal candidate will have knowledge of seafood, strong customer service skills, and the ability to work in a fast-paced environment. This role involves maintaining inventory, ensuring product freshness, and adhering to sanitation guidelines.

Qualifications

• Ability to follow detailed instructions.
• Ability to work varying shifts, including nights and weekends.
• Ability to identify different types of seafood.

Responsibilities

• Provides prompt and friendly customer service.
• Ensures proper stocking and freshness of seafood.
• Maintains cleanliness and sanitation in the work area.

Skills

Customer service

Knowledge of seafood

Inventory control

Sanitation procedures

Ability to lift 80 pounds

Ability to work in refrigerated environments

Job description

Provides prompt, efficient, and friendly customer service. Prepares merchandise for display case. Has knowledge of and differentiates various types of seafood, can order seafood, and set seafood display case.

Primary Responsibilities

1. Provides prompt, efficient, and friendly customer service by exhibiting caring, concern, and patience in all customer interactions, treating customers as the most important people in the store.
2. Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
3. Answers the department telephone promptly when called upon, and provides friendly, helpful service to customers who call.
4. Conveys customer special orders to appropriate personnel.
5. Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
6. Reviews the status and appearance of department merchandise for freshness.
7. Ensures appropriate stocking of fresh and smoked meat/pork/poultry cases, coolers, and freezers by rotating and replenishing product. Checks invoices against delivered product.
8. Weighs, dates, labels, and wraps fresh meat.
9. Responsible for proper inventory control (pricing, ordering, stocking).
10. Reports out-of-stock products to appropriate personnel.
11. Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
12. Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
13. Reports to work when scheduled and on time.
14. Ensures that all food is handled in accordance with local health department regulations.

Skills and Abilities

• The ability to work for prolonged periods in refrigerated and frozen environments.
• The ability to work in an environment with continuous high noise levels.
• Ability to follow detailed written or verbal instructions.
• Ability to perform simple addition and subtraction, copying figures, counting, and recording.
• Ability to program weighing scales.
• Ability to identify different types of seafood.
• Ability to lift up to 80 pounds from floor to a table 48 inches high.
• Ability to stock, rotate, and clean display cases.
• Visual requirements include vision from less than 20 inches to more than 20 feet, with depth perception, color vision (ability to identify and distinguish colors), and a broad field of vision.
• Ability to work varying shifts, including nights, weekends, and holidays.

At Shoppers, we believe that diversity and inclusion are essential to our success. We strive to create a respectful, fair, and inclusive work environment and are committed to providing equal employment opportunities to all individuals, regardless of race, color, religion, creed, sex (including pregnancy, sexual orientation, gender, gender expression, or gender identity), national origin, ancestry, physical or mental disability, medical condition, age, marital status, veteran or military status, or any other characteristic protected by law. This commitment extends to all aspects of employment, including recruitment, hiring, promotions, job assignments, training, compensation, benefits, and other employment conditions.

Shoppers will not tolerate unlawful discrimination or harassment of employees by anyone, including managers, supervisors, co-workers, contractors, customers, suppliers, vendors, or visitors.