Part-Time Sales Supervisor

5.11, Inc.; Tyler (TX); On-site; USD 20,000 - 23,000; Full time

Benefits offered by this job

Employee discount on 5.11 gear

Opportunities to learn and grow

Job summary

5.11, Inc. in Tyler, Texas is seeking a Sales Supervisor (Shift Lead) to partner with the Store Manager and Assistant Store Manager to deliver outstanding customer experiences and drive a high-energy store environment.

You'll lead by example, coach a team, and support merchandising, stock, and visuals while upholding our standards of performance and adventure in a fast-paced retail setting.

Qualifications

• Retail or customer service experience required.
• Teamwork, problem-solving, and a customer-first mindset.
• Interest in tactical, outdoor, or fitness gear.
• Flexible schedule and eagerness to grow in store leadership.

Responsibilities

• Deliver an exceptional 5.11 EDGE customer experience.
• Lead by example and support the Store Manager and team.
• Assist with merchandising, stock organization, and visuals.
• Maintain store standards, customer focus, and operational excellence.

Skills

Retail experience

Customer service

Team leadership

Problem solving

Job description

Born in Yosemite, forged in Quantico and built for adventure. 5.11 is a purpose-driven lifestyle brand, rooted in performance, durability, and versatility. Since 1979, we’ve created gear and apparel for people who live life without limits, delivering gear and apparel that empower them to push boundaries every day.

The Sales Supervisor, (known in our stores as a Shift Lead), works with the Store Manager and Assistant Store Manager to exceed customer expectations, build a high-energy store environment, and uphold the standards that define a 5.11 store. You’ll lead by example, tackle challenges head-on, and support your team in delivering exceptional customer experiences. This role is a great opportunity to step into leadership, grow your skills, and make a visible impact in a fast-paced, results-driven environment.

What You’ll Do:

• Deliver an exceptional 5.11 EDGE customer experience.
• Foster a customer-first culture of teamwork and continuous improvement.
• Support merchandising, stock organization, and visuals.
• Maintain high standards throughout the store, ensuring customer focus, compliance, and operational excellence.

What We’re Looking For:

• Retail or customer service experience, preferably in specialty or performance-driven retail.
• Empowered, enthusiastic, and eager to learn.
• A drive for teamwork, problem-solving, and maintaining high standards.
• Passion for tactical, outdoor, or fitness gear.
• Employee discounts on 5.11 gear.
• Flexible schedule and supportive team environment.
• Opportunities to learn, grow, and advance within the company.
• A workplace built on purpose, performance, and adventure.

Pay Range:$14.60-$17.00 per hour

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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