Part-Time Sales Pro — Customer-Centric & Bonus Eligible

Lovesac; West Des Moines (IA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Performance Based Quarterly Bonus

Competitive Hourly Wage

401(k) with Company Match

Paid Time Off & Holiday Pay

Job summary

Lovesac is seeking a Sales Associate to connect with customers, deliver exceptional service, and help shoppers find products that fit their lifestyle and space. You’ll work in a fast-paced, customer-first environment, building relationships that go beyond a sale and representing the Lovesac brand with integrity.

This role involves store operations, product demonstrations, and achieving sales goals while contributing to a positive team culture.

Qualifications

• 18 years of age or older.
• Minimum of 1 year of experience in a retail or customer service role.
• Must regularly work during high-traffic and peak selling periods, including weekends, holidays, and nights.
• Able to effectively utilize technology for sales and customer support including demonstrating products, assisting customers and utilizing internal CRM systems to enhance customer experience and drive future outreach.
• Must be able to travel, as required by the Company to local stores, third-party vendors and for occasional meetings.
• Demonstrate excellent judgment, integrity, and trustworthiness in managing financial transactions, handling sensitive business and customer data, customer privacy and ensuring safety.
• Ability to stand and walk for extended periods, up to 8 hours per shift; able to lift objects up to 75 pounds and assemble furniture on the selling floor.

Responsibilities

• Greet clients and actively selling while executing the Lovesac selling process and maintaining a strong quotes pipeline.
• Drive results by building connections that fuel loyalty and repeat business.
• Own the customer journey end-to-end, using curiosity to uncover needs and deliver exceptional service.
• Demonstrate strong product knowledge with engaging brand tours and education.
• Meet and exceed sales goals and KPIs.

Skills

Customer service

Communication

Flexibility

Tools

CRM systems

Store systems

Job description

Lovesac is seeking a Sales Associate to connect with customers, deliver exceptional service, and help shoppers find products that fit their lifestyle and space. You’ll work in a fast-paced, customer-first environment, building relationships that go beyond a sale and representing the Lovesac brand with integrity.

This role involves store operations, product demonstrations, and achieving sales goals while contributing to a positive team culture.