Part-Time Sales Lead: Enrollment, Coaching & Growth

Kidstrong; Lexington (KY); On-site; USD 19,000 - 30,000; Part time

Benefits offered by this job

Free uniforms

Training & development

Competitive salary

Flexible schedule

Job summary

KidStrong is seeking a part-time Lead Sales Representative in Lexington, KY to drive trial enrollment, membership growth, and exceptional family experiences. The role splits time between coaching (10-15 hours per week) and sales/lobby duties (15-20 hours per week), and includes duties as a manager on duty when leadership is away.

You will manage leads, schedule trials, tour centers, convert trials to memberships, and build referrals and partnerships to support growth, while coaching the center

Qualifications

• 1-3 years of sales experience, preferably in fitness, youth programs, retail, hospitality, or membership-based businesses.
• Proven ability to meet or exceed sales goals.
• Strong communication and relationship-building skills.
• Ability to work evenings and weekends.
• Passion for working with families and helping children succeed.

Responsibilities

• Own the lead management process from inquiry through enrollment.
• Respond to all leads quickly through phone calls, text messages, email, and CRM follow-up.
• Schedule and confirm trials.
• Conduct center tours and present the KidStrong program to prospective families.
• Convert trials into memberships while achieving and exceeding enrollment goals.
• Execute follow-up campaigns for missed trials, inactive leads, and former members.
• Generate referrals and community partnerships to support enrollment growth.
• Serve as the sales leader and role model for the center.
• Assist the General Manager with sales training, coaching, and accountability.
• Help ensure team members follow customer service standards.
• Monitor daily sales activity, conversion rates, and enrollment performance.
• Support center operations during peak business hours.
• Build strong relationships with families and children.
• Ensure families feel welcomed, informed, and supported throughout their KidStrong journey.
• Address questions, concerns, and membership-related requests promptly.
• Support retention efforts through proactive communication and relationship-building.
• Assist with member events, promotions, and community outreach initiatives.
• Maintain accurate records in the CRM and membership management systems.
• Track lead activity, trial attendance, and enrollment results.
• Process membership agreements and account updates.
• Complete assigned reports and administrative tasks in a timely manner.

Job description

KidStrong is seeking a part-time Lead Sales Representative in Lexington, KY to drive trial enrollment, membership growth, and exceptional family experiences. The role splits time between coaching (10-15 hours per week) and sales/lobby duties (15-20 hours per week), and includes duties as a manager on duty when leadership is away.

You will manage leads, schedule trials, tour centers, convert trials to memberships, and build referrals and partnerships to support growth, while coaching the center