Lead Sales & Enrollment Coach

KidStrong, Inc.; McKinney (TX); On-site; USD 25,000 - 36,000; Part time

Job summary

KidStrong, Inc. in McKinney, TX is seeking a part-time Lead Sales Representative to drive trial enrollment, member growth, and outstanding family experiences at the center.

The role splits time between coaching (10-15 hrs) and sales/lobby (15-20 hrs), acting as on-duty manager when needed. You will manage leads, book trials, convert trials to memberships, and support retention while delivering world-class service.

Qualifications

• 1-3 years of sales experience in fitness/child-focused programs or membership-based businesses.
• Proven ability to meet or exceed sales goals.
• Strong communication and relationship-building skills.
• Ability to work evenings and weekends.
• Passion for working with families and helping children succeed.

Responsibilities

• Own the lead management process from inquiry through enrollment.
• Respond to all leads quickly through phone, text, email, and CRM follow-up.
• Schedule and confirm trials.
• Conduct center tours and present the KidStrong program to prospective families.
• Convert trials into memberships while achieving and exceeding enrollment goals.
• Execute follow-up campaigns for missed trials, inactive leads, and former members.
• Generate referrals and community partnerships to support enrollment growth.
• Serve as the sales leader and role model for the center.
• Assist the General Manager with sales training, coaching, and accountability.
• Monitor daily sales activity, conversion rates, and enrollment performance.
• Support center operations during peak business hours.
• Build strong relationships with families and children.
• Address questions, concerns, and membership-related requests promptly.
• Support retention efforts through proactive communication and relationship-building.
• Assist with member events, promotions, and community outreach initiatives.
• Maintain accurate records in the CRM and membership management systems.
• Track lead activity, trial attendance, and enrollment results.
• Process membership agreements and account updates.
• Complete assigned reports and administrative tasks in a timely manner.

Skills

Sales experience

Customer service

Leadership

CRM follow-up

Evenings & weekends

Tools

CRM software

Job description

KidStrong, Inc. in McKinney, TX is seeking a part-time Lead Sales Representative to drive trial enrollment, member growth, and outstanding family experiences at the center.

The role splits time between coaching (10-15 hrs) and sales/lobby (15-20 hrs), acting as on-duty manager when needed. You will manage leads, book trials, convert trials to memberships, and support retention while delivering world-class service.