Part-time sales/estimating position

Mr. Handyman (New); Carlisle (Cumberland County); On-site; USD 30,307 - 37,195; Full time

Job summary

Mr. Handyman (New) in Carlisle, United States, is seeking an Office Professional. You will be responsible for managing customer communications, leading scheduling efforts, and ensuring a high level of customer satisfaction. Candidates should have a background in construction or building maintenance, excellent organizational skills, and the ability to communicate professionally with customers. This position offers a pay range of $22.00 to $27.00 per hour based on experience.

Qualifications

• Background in construction, home improvements, restoration or building maintenance required.
• Ability to understand and estimate job pricing for construction and maintenance projects.
• Highly organized and detail oriented.
• Possess excellent customer communication and independent work skills.
• Computer experience is necessary.

Responsibilities

• Responsible for inbound and outbound customer communications while managing schedules.
• Communicate with customers to guide them through projects.
• Deliver a great experience that impresses the customers.
• Ensure customer satisfaction at every touchpoint.
• Complete work efficiently and in a timely manner.

Skills

Customer communication

Organizational skills

Detail-oriented

Understanding job pricing

Job description

Are you ready to join a team that provides excellent service and value to our customers and our team members? At Mr. Handyman we’re growing our team so we can continue to be one of the most well-respected home repair and maintenance companies in the country. We’re looking for a friendly and outgoing office professional for our fast-paced office environment.

When you join the Mr. Handyman team, you get so much more than a job... you get a career you can be proud of, and the support of industry-leading software and business systems.

Your Responsibilities as an Office Professional

• Lead management and Scheduling – you will be responsible for inbound and outbound customer communications while organizing work and managing schedules for our Service Professionals
• Making Recommendations and Managing Expectations with Customers – You’ll communicate with customers to guide them through their projects and assist with managing their expectations.
• Create Life-Long Customers – Deliver a great experience that wows every customer. You will follow the Mr. Handyman Way - a repeatable process that makes it easy to impress the customer every time.
• Quality of Work – Our value comes from meeting and exceeding our customers expectations at every touch point
• Customer Satisfaction – You will be responsible for delivering an amazing customer experience and ensuring a high level of customer satisfaction.
• Efficiency – Doing the job well and doing the job in a timely manner are critical to success in this role.

Job Requirements

• Background in construction, home improvements, restoration or building maintenance required
• Have the ability to understand and estimate job pricing for construction and maintenance projects
• Be highly organized and detail oriented
• Possess excellent customer communication and independent work skills
• Have computer experience
• Live within the area
• Complete a background check
• Professional communication and phone skills

Benefits & Pay

The pay range for this position is $22.00 to 27.00 per hour and is dependent on your experience.