Part Time Sales & Customer Service

Massage Envy; West Hartford (CT); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Competitive hourly pay

Healthcare benefits

Telehealth services

Connecticare plans

Dental and vision plans

401(k) matching

Paid time off

Paid sick time off

Paid holidays

Referral bonus

Employee assistance program

Flexible schedule

Free monthly massage or skincare or?

Product discount 40% off

50% off additional services

Job summary

Massage Envy West Hartford is hiring a friendly and proactive team member to support clients through exceptional service and product education. This role focuses on promoting Total Body Care, booking services, and assisting guests with retail purchases.

You will greet clients, answer questions, schedule appointments, and help grow and retain a loyal client base. Prior retail or sales experience is preferred; a high school diploma is required.

Qualifications

• High school diploma or equivalent required.
• Previous retail or sales experience preferred.
• Strong math and computer skills with the ability to multitask.
• Excellent people skills and a customer-focused mindset.

Responsibilities

• Provide outstanding customer service and help guests feel valued.
• Educate clients about services and the Massage Envy Wellness Program and retail products.
• Schedule services, answer calls and emails, and assist with clinic flow.
• Help grow and retain a client base through outreach.

Skills

Customer service

People skills

Math skills

Computer skills

Education

High School Diploma or equivalent

Job description

Where Better Careers Begin!

Massage Envy West Hartford

333 North Main Street

West Hartford, CT 06117

Do you have a passion for helping others?

At the Massage Envy West Hartford franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive hourly base pay, plus bonuses and commissions
• Company-paidEssential healthcareproviding annual physical, access to regular doctor or urgent care offices, a prescription drug program extended those who regularly work at least 25hrs per week.
• Company-paid telehealth servicesfor you and your immediate family with Free urgent care prescription medications.
• Company sponsored Connecticare plans available to those who regularly work at least 30 hrs per week.
• Company sponsoreddental and vision plansextended those who regularly work at least 25hrs per week.
• Matching401(k) retirement savings
• Paid time offto those who regularly work at least 20 hrs per week.
• Paid sick time offextended to all
• Paid holidaysto those who regularly work at least 30 hrs per week.
• Employeereferral bonusprogram
• Employee Assistance Program
• Aflexible schedulefor a better work/life balance
• Afreemassage, skincare or stretch session each month
• 40% offproducts. Some exclusions apply.
• 50% off all additional services

Qualified Candidates:

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.