Part Time Sales & Customer Service

Massage Envy; South Windsor (CT); On-site; USD 18,000 - 28,000; Full time

Benefits offered by this job

Essential healthcare

Telehealth services

Health Savings Account contribution

Dental and vision plans

Matching 401(k)

Paid time off

Paid sick time off

Paid holidays

Referral bonus

Employee Assistance Program

Flexible schedule

Free massage session

Product discounts 40% off

50% off all additional services

Job summary

Massage Envy South Windsor is seeking friendly professionals to deliver exceptional customer service and promote Total Body Care. You’ll educate clients on services, book appointments, and support daily operations in a fast-paced wellness-focused environment.

The role emphasizes sales, guest relations, and a positive team culture, with opportunities to grow within a national brand that values work-life balance and client satisfaction.

Qualifications

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Skills

Customer service

Sales

Communication skills

Multitasking

Education

High school diploma or equivalent

Tools

POS software

Email & scheduling software

Job description

Where Better Careers Begin!

Massage Envy South Windsor

400 Evergreen Way Ste 416

South Windsor, CT06074

Do you have a passion for helping others?

At the Massage Envy South Windsor franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive hourly base pay, plus bonuses and commissions
• Company-paidEssential healthcareproviding annual physical, access to regular doctor or urgent care offices, a prescription drug program extended those who regularly work at least 25hrs per week.
• Company-paid telehealth servicesfor you and your immediate family with Free urgent care prescription medications.
• Company sponsored Connecticare plans available to those who regularly work at least 30 hrs per week.
• Company$1,500 contributionto Health Savings Account for those who enroll in Connecticare HSA Major Medical plan.
• Company sponsoreddental and vision plansextended those who regularly work at least 25hrs per week.
• Matching401(k) retirement savings
• Paid time offto those who regularly work at least 20 hrs per week.
• Paid sick time offextended to all
• Paid holidaysto those who regularly work at least 30 hrs per week.
• Employeereferral bonusprogram
• Employee Assistance Program
• Aflexible schedulefor a better work/life balance
• Afreemassage, skincare or stretch session each month
• 40% offproducts. Some exclusions apply.
• 50% off all additional services

Qualified Candidates:

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!
*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.