Part-Time Sales Associate — Customer-Focused Home Improvement

McCoy's Building Supply; Carlsbad (NM); On-site; USD 19,000 - 25,000; Part time

Job summary

McCoy’s Building Supply in Carlsbad, NM is seeking a part-time Sales Associate to assist customers with purchasing merchandise, greet customers, and help identify suitable options. You will quote prices, explain features, and process sales orders using a computer system.

The role emphasizes excellent customer service, clear communication, basic math for transactions, and knowledge of building products and local codes. Training Levels 1 and 2 are provided; lifting up to 80 lbs may be required.

Qualifications

• Excellent customer service skills.
• Good verbal communication skills.
• Basic mathematical skills for making change and refunds.
• Basic knowledge of building products and local codes.
• Knowledge of company products, services, and policies.

Responsibilities

• Greets and interacts with customers.
• Consults with customers to understand needs and preferences.
• Demonstrates and explains merchandise, selecting options for customers.
• Quotes prices and credit terms, prepares sales orders.
• Retrieves merchandise from floor/yard and places special orders when needed.
• Maintains customer relationships by entering data into the database.
• Assists customers with complaints and escalates to management as needed.
• Operates the cash register and processes payments.
• Processes returns and exchanges per store policy.
• Assists with stocking, shelving, and housekeeping.

Job description

McCoy’s Building Supply in Carlsbad, NM is seeking a part-time Sales Associate to assist customers with purchasing merchandise, greet customers, and help identify suitable options. You will quote prices, explain features, and process sales orders using a computer system.

The role emphasizes excellent customer service, clear communication, basic math for transactions, and knowledge of building products and local codes. Training Levels 1 and 2 are provided; lifting up to 80 lbs may be required.