Part-Time Route Supervisor

Unified Government of Athens-Clarke County; Athens (GA); On-site; USD 21,000 - 30,000; Part time

Job summary

Unified Government of Athens-Clarke County is seeking a Part-Time Transit Supervisor to oversee Transit Vehicle Operators, enforce policies, and ensure safety and service reliability. The role includes dispatch duties, ride checks, and coordinating daily routes, with weekend availability required.

Qualifications include a high school diploma or equivalent, 3 years in transit operations or management, 1 year supervisory experience, and a Georgia CDL.

Qualifications

• High school diploma or equivalent required; three years of management or transit operations experience or an equivalent mix of education, training and experience.
• One year of supervisory experience required.
• Associates degree in business/management or related discipline preferred.
• Must possess a valid Georgia Commercial Driver's License (CDL).
• Position is an emergency role; attendance required during emergencies as determined by management.
• Regular and predictable attendance is required; be able to work flexible hours including weekends.

Responsibilities

• Supervise and evaluate staff; handle employee concerns; direct work assignments; counsel and discipline when needed; complete performance appraisals.
• Coordinate daily bus routes and charters; manage A.M./P.M. equipment and operator assignments.
• Conduct ride checks and time checks to ensure policy and procedure compliance by Operators.
• Ensure compliance with all state, federal and local safety regulations and procedures.
• Provide Operations Division employee training as required.
• Monitor radio traffic on fixed route and demand response services.
• Investigate accidents and recommend corrective actions.
• Develop service schedules; prepare manifests and route descriptions for review.
• Assist in public information materials; maintain distribution of route information at transit points.

Skills

Staff supervision

Dispatch duties

Safety compliance

Communication

Team coordination

Education

High school diploma or equivalent

Associates degree in business/management or related

Tools

Commercial Driver's License (CDL)

Job description

REPORTS TO: Operations Administrator

FLSA STATUS: Non-Exempt

CLASSIFICATION: Part-Time No Benefits - Serves at the discretion of the Department Director.

PAY GRADE: 117

SAFETY SENSITIVE: CDL - Subject to random drug testing per the Athens-Clarke County Durg and Alcohol Ordinance.

Purpose of Job

The purpose of this job is to supervise Transit Vehicle Operators in the performance of their duties. Duties and responsibilities include, but are not limited to, enforcing operating policies, ensuring safety measures are met, performing dispatch duties, and performing additional tasks as assigned.

Job Related Requirements

Work Schedule: Flexible Schedule Options Up to 28 hours per week, Weekend Availability Required. Athens Transit is open Monday - Friday 6:00am - 10:00pm, Saturday & Sunday 6:30am - 7:00pm

May be required to work on religious holidays.

Regular and predictable attendance is required.

Must work cooperatively with others.

When requirements include vehicle operation, responsible for the safety, readiness and operation of the vehicle and must abide by ACC's safe driving policy.

Emergency Position

This position is designated as an emergency position that requires your attendance at work under all types of emergency conditions. Some examples of emergencies include inclement weather, utility failure, fire or other forced evacuations or as determined by the Manager.

High school diploma or equivalent with three years of management or transit operations experience required; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job;

One year of supervisory experience required.

Associates degree in business, management or related discipline preferred.

Must possess a valid Georgia Commercial Driver's License.

Duties

• Assists with supervising and evaluating assigned staff, handles all employee concerns, directs work assignments, counsels and disciplines employees when necessary, and completes employee performance appraisals.
• Coordinates daily assignment of bus routes and charters; coordinates A.M./P.M. equipment and operator assignments.
• Conducts ride checks and time checks to ensure policies, procedures, and standards are met by Operators.
• Ensures all state, federal, and local safety regulations and operating procedures are followed.
• Performs Operations Division employee training.
• Monitors radio traffic on fixed route and demand response service.
• Investigates all accidents and recommends actions to be taken.
• Identifies locations, initiates installation, and monitors condition of all bus stops and shelters.
• Assists buses that are behind schedule; initiates corrective action.
• Assists in development of service schedules, prepares manifests, and route descriptions for review.
• Assists in the preparation of public information, such as time tables, route manifests, transfers, notices, and route descriptions; maintains stock of same at distribution sites and at transit points.
• Maintains stock of operator supplies and uniforms; processes requests for purchase requisitions.
• Receives customer service reports from the public; investigates reported operator actions, and takes appropriate actions.
• Assists in developing and/or conducting safety programs.
• Pulls cash box and probes farebox data from each bus and/or counts revenues daily; makes deposits as required.
• Reviews and recommends new or modified bus routes to the Superintendent of Operations.
• Assists in developing the departmental budget; compares anticipated service levels with available personnel and equipment.
• Reviews completed daily assignment sheets, charter orders and contract work orders for completeness and accuracy.
• Operates a bus as needed.
• Collects pass revenue at pass sales locations; makes deposits as needed.
• Assists demand response vans in passenger pickups.
• Transports passengers who have missed their bus, as necessary.
• Answers telephone for public service information.
• Assists the dispatcher as needed.
• Monitors disposition of articles found within buses.
• Represents Athens Transit on committees; serves as a member of Accident Review Committee, reviews and rules on accidents involving Transit employees.
• Performs other related duties as required.

Knowledge, Skills and Abilities

Knowledge of the principles, practices and procedures of the Operations Division and the operations and functions of the Transit Department.

Knowledge of public transit operations and management practices, policies and procedures as necessary in the completion of daily responsibilities.

Knows how to develop and administer operations and staff plans and objectives for the expedience and effectiveness of the specific duties of the position.

Knowledge of all applicable laws, ordinances, policies, standards and regulations pertaining to the specific duties and responsibilities of the job.

Knows how to keep abreast of any changes in policy, methods, operations, budgetary and equipment needs, etc. as they pertain to departmental operations and activities.

Knowledge of: departmental policies and procedures, transit operations and training requirements, geography of ACC, supervision and administration, and federal commercial drivers license regulations.

Skill in the operation of mainline buses, vans, and related vehicles, adding machines, bill and coin counting machines.

Skill in organizational, management, human relations, and technical skills.

Ability to develop and administer policies, procedures, plans and activities and to monitor performance of subordinates against measured established goals.

Ability to assist in the development and implementation of long-term goals for the department in order to promote effectiveness and efficiency.

Ability to effectively communicate and interact with subordinates, management, employees, members of the general public and all other groups involved in the activities of the Operations Division as they relate to the Public Transit Department.

Ability to assemble information and make written reports and documents in a concise, clear and effective manner.

Ability to use independent judgment and discretion in managing subordinates including the handling of emergency situations, determining and deciding upon procedures to be implemented, setting priorities, maintaining standards, and resolving problems.

Ability to comprehend, interpret, and apply regulations, procedures, and related information.

Ability to read, understand and interpret personnel and financial reports and related materials.

(ADA) MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS

Physical Requirements: Must be physically able to operate a variety of machinery and equipment including mainline buses, vans, adding machines, and bill and coin counting machines. Must be able to use body members to work, move or carry objects or materials. This position requires: walking, standing, bending, stooping, pushing, pulling, lifting, fingering, grasping, feeling, seeing, talking, hearing, and repetitive motions. Must be able to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently. Physical demand requirements are at levels of those of medium work.

Data Conception: Requires the ability to compare and/or judge the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things.

Interpersonal Communication: Requires the ability to hear, speak and/or signal people to convey or exchange information. Includes giving assignments and/or directions to co-workers or assistants.

Language Ability: Requires the ability to read a variety of service notices, orders, schedules, assignment sheets, maps, informational documentation, directions, instructions, and methods/ procedures. Requires the ability to prepare service notices, correspondence, work assignments, manifests, route descriptions, ride and time check sheets, etc., using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style. Requires the ability to speak to people with poise, voice control, and confidence.

Intelligence: Requires the ability to learn and understand basic principles and techniques; to acquire and be able to expound on knowledge of topics related to primary occupation; and to make independent judgment in the absence of management.

Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, and to follow oral and written instructions. Must be able to communicate effectively and efficiently.

Numerical Aptitude: Requires the ability to utilize mathematical formulas; add and subtract totals; multiply and divide; and utilize and determine percentages.

Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width, and shape, visually.

Motor Coordination: Requires the ability to coordinate hands, fingers, and eyes accurately in using mainline busses, vans, adding machines, and bill and coin counting machines. Requires the ability to use the keyboard, lift, bend, push, and pull objects or materials using body parts as the position necessitates.

Manual Dexterity: Requires the ability to handle a variety of items such as mainline buses, vans, adding machines, and bill and coin counting machines. Must have the ability to use one hand for twisting or turning motion while coordinating other hand with different activities. Must have minimal levels of eye/hand/foot coordination.

Color Discrimination: Requires the ability to differentiate between colors and shades of color.

Interpersonal Temperament: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under moderate stress in daily work activities and considerable stress when confronted with an emergency.

Physical Communication: Requires the ability to talk and/or hear: (Talking - expressing or exchange ideas by means of spoken words). (Hearing - perceiving nature of sounds by ear). Must be able to communicate via telephone and two-way radio.

ACCGov is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. ACCGov is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact Leah Jagatic, HR Coordinator, Human Resources, 762-400-6370 or [e-mail].